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2021
Barcelona Provincial Council

Community mediation programme

The Diputació de Barcelona is a local government body that fosters the advancement and well-being of people living in the province of Barcelona. It cooperates with the city councils in…
Spain
Efficiency of the state organisation and service deliveryState governance and better policy making
2021
Open Administration Consortium of Catalonia

Digital maturity index for local governments

The Open Government of Catalonia (AOC) is a public digital agency with the mission to foster the digital transformation of Catalonia’s public sector. It provides e-government services about shared digital…
Spain
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2021
Statistics Poland

The intranet as a tool of digital public administration

The intranet is a portal created in Statistics Poland to provide the official statistics with efficient and functional internal communication. Statistics Poland (GUS) is an office of government administration that…
Poland
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2021
Statistics Poland

Poland on the way to SDGs

The project published a digital report, ‘Poland on the way to SDGs’, which was created in conjunction with the fifth anniversary of the 2030 Agenda for Sustainable Development (2030 Agenda),…
Poland
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2021
Department of Public Administration

Digital Skills and Knowledge for Public Administration

The project Digital Skills and Knowledge for PA (DSKPA) aimed at promoting digital skills and literacy within the Italian public sector. The Italian government has demonstrated its commitment to the…
Italy
Digital education and skillsDigital GovernmentEfficiency of the state organisation and service delivery
2021
Chamber of Commerce of Treviso - Belluno|Dolomiti

The Social Responsibility Charter

The Social Responsibility Charter is part of the web portal of the Chamber of Commerce of Treviso-Belluno (Italy), aiming at showcasing and promoting the territory and its companies. It is…
Italy
Efficiency of the state organisation and service deliveryHuman resources managementState governance and better policy making
2021
Ministry of Public Administration

STOP the Bureaucracy portal in conjunction with single collection of measures

The project aimed at providing citizens with an online one-stop shop service, where they receive all the information about administrative measures for reducing administrative and legislative burdens. It enables systematic…
Slovenia
Better regulation, licensing and inspectionsDigital GovernmentEfficiency of the state organisation and service delivery
2021
Ministry of Public Administration

Partnership for Change

The project ‘Partnership for Change’ represents an innovative practice where a strong partnership between the business sphere and public administration is built. The objective is to overcome the gap between…
Slovenia
Efficiency of the state organisation and service deliveryHuman resources managementState governance and better policy making
2021
National Agency for Civil Servants

Developing a unitary human resource management system within the public administration

The project aimed at improving human resources management (HRM) and professionalising the public administration personnel in Romania. To do so, public institutions need to attract, develop and retain motivated and…
Romania
Efficiency of the state organisation and service deliveryHuman resources managementState governance and better policy making
2021
Patras District Civil Court

e-Services – Patras District Civil Court

Following the aim to digitise the public services in Greece, Patras District Civil Court developed an online information system that provides services for citizens, lawyers, notary public and third-party public…
Greece
Digital GovernmentEfficiency of the state organisation and service deliveryJudicial systems