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2021
Prime Minister’s Office State Secretariat for Territorial Public Administration

The Development of Mobile Integrated Customer Service Offices

Aiming to become a strong service provider state, the development of a government window system began on 1 January 2011, which has extended both its number and functions since then.…
Hungary
Central & local administrationGovernanceInnovative
2021
Republic of Slovenia Ministry of Defence

RESHUB Network in the EU

The Ministry of Defence of the Republic of Slovenia (SI MOD) proposed a project idea titled ‘Defence Resilience Hub Network in Europe – RESHUB’ within the Consultation Forum for Sustainable…
Slovenia
Crisis managementEnergy and climateGovernanceGreenInvestment and PPPsNatural resourcesTransport, tourism, agriculture
2021
Câmara Municipal de Cascais

IRec

The project iRec (Innovate Recycling), represents the commitment of Cascais Municipality towards the future in terms of preservation of the environment and achievement of SDGs. The municipality’s intent to preserve…
Portugal
Central & local administrationEnergy and climateGreen
2021

Connected eGovernment (CONvErGE)

Connected eGovernment (CONvErGE) is one of the largest digital investments ever implemented in the Malta Public Service. In 2014, the Government of Malta set out Malta’s vision for a digitally…
Malta
Better regulationCentral & local administrationCrisis managementDigitalisationGovernance
2021
AMA – Administrative Modernisation Agency

LabX – experimentation laboratory for the public administration

Public administrations are generally seen as bureaucratic and hierarchical, and innovation in public administration is often a challenge for various reasons. This can be from lacking a culture of questioning…
Portugal
Central & local administrationDigitalisationEducation & vocational trainingInnovativeResearch, innovation and digital economy
2021
The Press and Information Service of the City of Vienna

AI counters Covid-19 disinformation

Particularly in times of crisis, there is an increased need for information among the population. Public services experienced a particular stress test with the beginning of the Covid-19 pandemic. They…
Austria
Central & local administrationCrisis managementDigitalisatione-GovernmentGovernanceResearch, innovation and digital economy
2021
Mestna občina Ljubljana (City of Ljubljana)

Raising Children’s Awareness of Sustainable Development

The City of Ljubljana has developed a project in collaboration with teachers and school principals where savings from the energy efficiency of renovated buildings are invested. This investment is in…
Slovenia
Education & vocational trainingInnovative