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Get Ready to Use the Right Skills in Bilateral Negotiations

This two-day training course aims at enhancing your capacity to handle bilateral negotiation challenges through a combination of both awareness building and highly practical tools.

28 Sep 2022 - 29 Sep 2022

Maastricht (NL)

Negotiation and soft skills

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Increasing Employee Productivity and Performance: Being Aware of Unconscious Bias

Discover a new learning experience in a small group to improve your personal communication skills. Learn from an experienced and distinguished training staff with long-time professional experience in the field and within the public sector.

7 Nov 2022 - 8 Nov 2022

Online

Human resource managementNegotiation and soft skills

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CAF 2020 Total Quality Management framework – A Tool for Revamping Public Administrations in the Post COVID Era

The Common Assessment Framework (CAF) is a total quality management tool (TQM) based on the European Foundation for Quality Management (EFQM) Excellence Model and the quality management model of the German University of Administrative Sciences in Speyer. This course is suitable for all public officials who are involved in the introduction or implementation of quality management tools in their respective organisations.

23 Nov 2022 - 25 Nov 2022

Maastricht (NL)

Human resource managementInnovation and quality management/CAF in public sectorNegotiation and soft skills

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Mastering Negotiation Skills in a Cross-Cultural Environment

This two-day training course aims at enhancing your capacity to handle cross-cultural negotiation challenges through a combination of awareness-building and highly practical tools.