The project aimed at providing citizens with an online one-stop shop service, where they receive all the information about administrative measures for reducing administrative and legislative burdens. It enables systematic collection, resolution and monitoring of the implementation of proposals.
The preparation of improved regulations and the elimination of administrative barriers has been handled by the Ministry of Public Administration, which often noticed that more and more citizens, business entities, interest associations and public servants are greatly burdened by administrative barriers, which arise from legislation. At that time, the ministry did not have a special channel or electronic address to which the public could send their questions, proposals, initiatives and complaints. Therefore, many proposals or initiatives did not reach the appropriate recipient.
Since the ministry noticed that the elimination of administrative barriers was a current topic and is necessary in Slovenia, the team set up the online portal ‘STOP the Bureaucracy’. The STOP the Bureaucracy portal plays a key role. It represents a link between the administration that prepares regulations and controls their implementation and the public, who can find information about the administrative measures for reducing administrative and legislative burdens in one place.
The public can use this portal to monitor proposals, initiatives, and their implementation and effects in one place. The website intended for proposals provides access to statistics on initiatives at any time. It provides initiatives in response to the competent authority through the Coordinator or the Deputy for Better Regulation. The coordinator within the ministry concerned receives a response and sends it for review, then the initiator is notified. Cooperation with the Interministerial Working Group on Better Legislative and Business Environment – approved by the Government of the Republic of Slovenia – represents systematic and unified cooperation, which has many positive effects.
The STOP the Bureaucracy portal enables users to notify/report administrative burdens they encounter, whereby information about barriers is forwarded to the competent authority. In this way, users contribute to the common goal set at the beginning of the project – to improve the legislative framework and make the economy more efficient.