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EPSA 2023-24 is supported by the European Commission
EPSA 2023-24 is supported by the European Commission, Directorate-General for Structural Reform Support (DG REFORM), through the Technical Support Instrument (TSI).
The project is a perfect example of designing and providing modern public services and can be treated as a trigger for change in this area. The new e-service, Your e-PIT,…
Poland
Digital GovernmentDigitalisation of revenue administrationTax policy
There is a growing realisation among public authorities in the Netherlands that their work should be data-driven. Local and regional governments, such as municipalities and provinces, wish to make substantial…
Risk management is a rapidly developing management discipline coming from private industry and today, it is advanced in the financial sector. In public sector organisations it is hardly implemented, although…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
The Automobile Club d’Italia (ACI) mobility information system called ‘Luceverde’ (Green Light) provides an integrated and innovative service, offering constantly updated information on roads, traffic, weather conditions, events and the…
Italy
Digital economy, research and innovationTransport and mobility
The Austrian Tax Administration is taking a new and innovative path by already engaging its citizens at the beginning and throughout the process of the development of its services. Hence,…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryTax policy
In City Deals, cities, the government, other public administrations (e.g. provinces and water boards), the private sector and civil society organisations make concrete agreements with each other to tackle urban…
The Netherlands
Access to financeInvestment management, public-private partnerships and state-owned enterprisesSocial protection benefit systemsState governance and better policy making
For years, the residents of Prishtina (the Republic of Kosovo) have faced the problem of waiting in long and slow queues to receive a document from the Civil State Registry,…
Kosovo
Consumer servicesDigital GovernmentEfficiency of the state organisation and service delivery
PoliVisu’s approach to data-driven policy experimentation is being tested in the field of smart mobility, chosen because transport forms the backbone of all urban economies. The ability to move freely,…
Belgium
ClimateDigital GovernmentEnergyTransport and mobility
With the establishment of ‘Kremsmuenster.online’, the market community of Kremsmuenster has made the local economy visible on the internet, being the main idea to unite all local branches on this…
Austria
Competition and consumer policyConsumer servicesSmall and medium-sized enterprises, social enterprises and other sectors
The SocialXChange Charity Store in Bucharest, 6 District, was launched in early 2015. The store receives donations from citizens or businesses and directs them to disadvantaged people in the 6…
Romania
Environment and natural resourcesHuman resources managementSocial protection benefit systemsSustainable development
