Policy areas

Organisation name AMA – Administrative Modernization Agency

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Contact person: Cláudia Barroso, Head of the International Relations Office is an app for mobile phones (Android, iOS, HarmonyOS) that allows citizens to create, access and legally share valid digital versions of personal identification documents. These include national ID cards, healthcare, tax and social security cards, and driving licences. This project aims to help citizens in managing the numerous personal documents they need to access services, engage in public initiatives and interact with authorities. An unambiguous citizen identification is key to guarantee an effective high-quality delivery of services. From the citizen’s perspective, accessing and using different legal documents through their own smartphones brings convenience, ease of administrative burden and time saving.

Nowadays in a fast-paced changing world, an e-wallet benefits both citizens and the state, as having such information digitally available allows easier, more secure and trusted interactions between them. The app is a pioneer project when it comes to a digital wallet for mobile phones. It includes a strong authentication via an eIDAS-compliant mechanism, the Portuguese mobile eID solution Digital Mobile Key (DMK), which is notified to the European Commission with a ‘high’ level of assurance.

The app provides the citizen an unequivocal proof of their identity with both public and private authorities, in a very easy way. It aims to simplify citizens’ relationship with the state, responding to their needs through the convenience of a mobile device. From the authorities’ point of view, it represents a reliable and quick mechanism to check and validate personal IDs. The app allows online and real-time validation of the digital documents through a simple and secure process that uses an official European eIDAS Regulation-compliant authentication mechanism, the Digital Mobile Key (DMK).

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