Workplace Innovation: Creating Performance in the Public Sector

Workplace Innovation: Creating Performance in the Public Sector

From:  900,00

This interactive workshop introduces Workplace Innovation and is intended for participants of all levels who would like to learn how to improve performance and working lives by releasing the full knowledge, skill and creativity of people at every level.

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About this course

Work and workplaces are crucial to creating sustainable innovation and growth. Inclusive and engaging workplaces provide staff with good quality jobs that utilise their skills and develop their talents effectively enabling these staff, in turn, to deliver high levels of performance and future innovation.

With the Europe 2020 strategy, workplace innovation now occupies an important place in EU innovation and competitiveness policy. In 2013 the European Commission launched EUWIN (the European Workplace Innovation Network) and started a large-scale movement to create more productive and healthier places to work.

What will you learn in this course
This interactive workshop introduces Workplace Innovation and is intended for participants of all levels who would like to learn how to improve performance and working lives by releasing the full knowledge, skill and creativity of people at every level.

Over two days, you will gain practical insights and actionable ideas condensed from the vast body of research and experience that exists in Europe. People leading change in different organisations also benefit enormously from exchanging ideas and experience of ‘what works’ (and what doesn’t), by sharing problems and solutions, and by acting as ‘critical friends’ to each other.

This seminar offers a unique opportunity to discover how a growing number of companies and public organisations are transforming their working practices and cultures in ways that lead to real improvements in productivity, performance, engagement and well-being. You will have a unique opportunity to assess workplace practices and culture in your organisation against some of the best cases in Europe, and to identify positive opportunities for innovation and improvement.

Who is this course for?
You are working in the public sector at local, regional, national or EU level and would like to learn how to lead more effective teams and departments, improve efficiency and service quality, attract and retain the best talent, or transform workplace practices and culture. You wish to enhance your leadership skills and enhance your ability to drive effective and sustainable change, whether at team level or across complex organisations.

Above all, you are committed to innovation and improvement, creating a public sector organisation that is fit for the challenges of the 21st Century.

Course structure

The course duration is 2 days, in order to leave time for ample exercises and discussions.

You will also discover Fresh Thinking Labs, the international online and in person platform for workplace innovation. Participants gain complimentary membership, including access to online resources relevant to the programme, from 1 October 2019 to 31 January 2020.

What you will learn in this course

  • Examine the business case for ’workplace innovation’ as well as its impact on employee health and well-being.
  • Explore core workplace practices that lead to high performance and high quality of working life.
  • Identify international examples of good practice through short films and case studies.
  • Hear from practitioners about their workplace innovation journeys.
  • Enable participants to evaluate current workplace practices in their own organisations and identify priorities for change and improvement.
  • Provide opportunities for participants to share ideas and experiences with each other.
  • Access a rich database of learning resources.
Prof. Peter Totterdill

Prof. Dr Peter Totterdill

EU Economic Development and Workplace Innovation - External Expert

Rosemary Exton

Rosemary Exton

Workplace Innovation, Leadership and Management - External Expert

Mairi Martin

Mairi Martin

HR, IT and Project Management - External Expert

Practical information

Course venue
European Institute of Public Administration (EIPA)
O.L. Vrouweplein 22
6211 HE, Maastricht
the Netherlands

Programme Organiser
Ms Nicolette Brouwers
Tel: + 31 43 32 96 245
n.brouwers@eipa.eu

Fee
The fee includes documentation and refreshments. Lunches, a reception or dinner are included if mentioned in the programme. Accommodation and travel costs are at the expense of the participants or their administration.

Discounts
EIPA offers a 10% discount to all civil servants working for one of EIPA’s supporting countries, and civil servants working for an EU institution, body or agency.

Who are the supporting countries?
Civil servants coming from the following EIPA supporting countries are entitled to get the reduced fee: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, United Kingdom.

For all other participants, the regular fee applies.

Meals
Lunches, the reception or dinner will be served at a restaurant in town. Special dietary requirements (e.g. vegetarian, diabetic) can be indicated once you receive the confirmation of the seminar.

Hotel reservations
EIPA has special price arrangements with a number of hotels. All hotels are within 10 minutes walking distance from EIPA. Should you wish to make use of this possibility, please book directly via the links below. Payment is to be made directly and personally to the hotel upon checking out. At the time of booking, please mention in the requested field the EIPA project number for your course.

Confirmation
Confirmation of registration will be forwarded to participants on receipt of the completed online registration form.

Payment
Prior payment is a condition for participation.

Cancellation policy
For administrative reasons you will be charged €150 for cancellations received within 15 days before the activity begins. There is no charge for qualified substitute participants. EIPA reserves the right to cancel the activity up to 2 weeks before the starting date. In that case, registration fees received will be fully reimbursed. EIPA accepts no responsibility for any costs incurred (travel, accommodation, etc.).

The programme

08.45 Registration of participants
09.00 Welcome and introduction

An Cazaerck, HR Coordinator, EIPA Maastricht (NL)

09.15 Introductory group exercise

Peter Totterdill, Director, Workplace Innovation Europe CLG (UK), Visiting Professor at Kingston Business School (UK), External Expert, EIPA, Maastricht (NL) and Rosemary Exton, Director, Workplace Innovation Europe CLG (UK)

09.45 Making the case for Workplace Innovation in the public sector

Peter Totterdill

10.15 Why we needed to transform social care in Scotland

Mairi Martin, People Leader, Cornerstone Social Care (UK)

10.35 Group exercise: making the case for change
11.10 Coffee break and networking
11.40 Enterprising behaviour

Rosemary Exton

11.55 Group exercise: enterprising behaviour in the public sector
12.15 Review of the morning session

Rosemary Exton, Mairi Martin

12.15 Lunch and networking

Hotel Derlon, Onze Lieve Vrouweplein 6, 6221 HD Maastricht, Tel. +31 43 32 16 770

13.45 Workplace Innovation in action: The Essential Fifth Element

    1. Jobs and teams
    2. Structures, management and processes
    3. Employee-driven innovation
    4. Co-created leadership and employee voice

Peter Totterdill, Rosemary Exton and Mairi Martin lead interactive presentations/discussion

15.45 Coffee break and networking
16.15 Workplace Innovation in action: The Essential Fifth Element (continued)
17.00 Panel discussion

Peter Totterdill, Rosemary Exton and Mairi Martin

17.30 Networking reception at Hotel Derlon
09.00 The Workplace Innovation Diagnostic – individual and group exercise

Rosemary Exton and Peter Totterdill

09.40 People-Centred Change – interactive presentation

Peter Totterdill and Rosemary Exton

10.20 People-Centred Change in Practice – an interactive case study

Mairi Martin

11.00 Coffee Break and networking
11.30 Leadership for Workplace Innovation – presentation and self-assessment

Peter Totterdill, Rosemary Exton, Mairi Martin

12.30 Lunch and networking
14.00 Action planning exercise

Individual work supported by one-to-one discussion with Mairi Martin, Rosemary Exton and Peter Totterdill

14.30 Coffee break and networking
15.00 Action learning

Participant-led discussion and peer-to-peer learning

16.00 Closing discussion

Led by participants with Peter Totterdill, Rosemary Exton, Mairi Martin

16.30 End of workshop

Course venue
European Institute of Public Administration (EIPA)
O.L. Vrouweplein 22
6211 HE, Maastricht
the Netherlands

Programme Organiser
Ms Nicolette Brouwers
Tel: + 31 43 3296245
n.brouwers@eipa.eu

Fee
The fee includes documentation and refreshments. Lunches, a reception or dinner are included if mentioned in the programme. Accommodation and travel costs are at the expense of the participants or their administration.

Discounts
EIPA offers a 10% discount to all civil servants working for one of EIPA’s supporting countries, and civil servants working for an EU institution, body or agency.

Who are the supporting countries?
Civil servants coming from the following EIPA supporting countries are entitled to get the reduced fee: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, United Kingdom.

For all other participants, the regular fee applies.

Meals
Lunches, the reception or dinner will be served at a restaurant in town. Special dietary requirements (e.g. vegetarian, diabetic) can be indicated once you receive the confirmation of the seminar.

Hotel reservations
EIPA has special price arrangements with a number of hotels. All hotels are within 10 minutes walking distance from EIPA. Should you wish to make use of this possibility, please book directly via the links below. Payment is to be made directly and personally to the hotel upon checking out. At the time of booking, please mention in the requested field the EIPA project number for your course.

Confirmation
Confirmation of registration will be forwarded to participants on receipt of the completed online registration form.

Payment
Prior payment is a condition for participation.

Cancellation policy
For administrative reasons you will be charged €150 for cancellations received within 15 days before the activity begins. There is no charge for qualified substitute participants.

EIPA reserves the right to cancel the activity up to 2 weeks before the starting date. In that case, registration fees received will be fully reimbursed. EIPA accepts no responsibility for any costs incurred (travel, accommodation, etc.).