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EPSA 2023-24 is supported by the European Commission
EPSA 2023-24 is supported by the European Commission, Directorate-General for Structural Reform Support (DG REFORM), through the Technical Support Instrument (TSI).
Context The MyVienna project is a digital government initiative launched by the City of Vienna in November 2021. It falls under the broader framework of public service modernisation, a global…
Context The Federal Government of Germany, recognising the limitations of traditional bureaucratic structures, has embarked on an ambitious project to introduce agile working methods into the Federal Administration. This initiative…
Germany
Efficiency of the state organisation and service deliveryHuman resources managementState governance and better policy making
Context The mission of the Hellenic Ministry of Environment and Energy is to maintain and improve the quality of the environment, and improve the country’s spatial and urban planning. This…
Greece
ClimateDigital education and skillsDigital GovernmentEnergyEnvironment and natural resourcesHigher education and researchState governance and better policy makingSustainable development
Context The European Committee of the Regions (CoR) Communication Directorate launched the ‘CoR Digital Masterclasses’ programme in 2020. This initiative aimed to address the growing need for digital literacy among…
Context The Registry Assistance Office, under Law 39/2015, is responsible for the registration of applications and documents from citizens and other administrations. With the advent of digital administration, these offices…
Spain
Digital GovernmentEfficiency of the state organisation and service deliveryHuman resources management
Context The Brussels region faces a challenge: retaining public service expertise. A significant number of civil servants leave for the private sector, highlighting the need for improved training and development…
Belgium
Efficiency of the state organisation and service deliveryEmployment policiesHuman resources management
Context In the Netherlands, water management is essential due to the majority of the country being below sea level. The 21 Dutch water boards are regional governing bodies in charge…
The Netherlands
ClimateDigital economy, research and innovationEnergyEnvironment and natural resourcesSustainable development
Context Vienna University of Economics and Business (Wirtschaftsuniversität – WU), a business school with over 26 000 students, embarked on a large-scale digital transformation programme in 2019. The initiative was driven…
Context The Austrian federal company ASFINAG, which is responsible for highway maintenance and is funded by toll revenues, identified the need to expand the Roggendorf rest area on the A1…
Austria
EnergySustainable developmentTransport and mobility
Context The Once-Only Principle means that citizens and businesses only need to submit their data to public authorities once if they want to receive various public services. Data-sharing procedures then…
Germany
Consumer servicesDigital economy, research and innovationDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliverySocial services
