Context The practice presented in this call consists of a set of tools and services that Suma has implemented to improve citizen services around municipal tax management. Suma is the…
Spain
Administration of revenuesRevenue Administration and Public Financial Management
Third prize winner in category Innovating Government, Governance and Policies in EPSA 2025-26 Context A voucher-based adult education system was designed and introduced as a response to structural challenges related to…
Croatia
Digital education and skillsLabour Market, Education, Health and Social Services
Context The project responds to a structural need of the Civil Registry (CR): modernising processes based on physical documents, paper dependency, and information distributed across thousands of historical volumes. Before…
Spain
Digital GovernmentGovernance and Public Administration
Context The General Directorate of Social Assistance and Child Protection Sector 6 is the local public authority responsible for delivering social services at subnational level in Sector 6 of Bucharest,…
Romania
Labour Market, Education, Health and Social ServicesSocial services
Context The Luxchat4gov project was born from a critical gap identified during the 2020 global pandemic. While formal communication remained anchored in traditional tools such as emails, phone calls, and…
Luxembourg
Digital GovernmentGovernance and Public Administration
Third prize winner in category Investing in Infrastructure, Mobility and Energy in EPSA 2025-26 Context This project modernised the Copernicus Data Stores – the Climate Data Store (CDS) and Atmosphere Data…
EU
ClimateSustainable Growth and Business Environment
Context The international projection plan of Sant Boi de Llobregat (2021–2027) serves as a strategic planning and management tool designed to transform the municipality’s international actions into a structured and…
Spain
Governance and Public AdministrationState governance and better policy making
Context The project was developed in a context of high operational complexity in the management of benefit requests handled by INPS, which require the submission and manual verification of large…
Italy
Digital GovernmentGovernance and Public Administration
Context Țelița Municipality, located in the Anenii Noi district of the Republic of Moldova, is a rural community with significant natural assets, including the Nistru River and the Țelița Landscape…
Republic of Moldova
Sustainable Growth and Business EnvironmentTransport and mobility
Context The project was launched in response to a well-known governance challenge: public budgets are among the most decisive policy tools, yet they are often perceived as technical, opaque, and…
Spain
Budget preparation and implementationRevenue Administration and Public Financial Management
