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2023-24
GRNET – National Infrastructures for Research & Technology

MITOS – National Registry of Administrative Procedures

Special Recognition in category Digital Transformation in EPSA 2023-24 Context The National Registry of Administrative Procedures (MITOS) is a key initiative driven by the Greek government’s Digital Governance plan. It sits…
Greece
Efficiency of the state organisation and service delivery
2023-24
16 federal states of the Federal Republic of Germany, represented by the Bavarian State Ministry of Justice

GeFa – Gemeinsames Fachverfahren (Nationwide application for Justice Services)

Context The GeFa (Gemeinsames Fachverfahren) project is an initiative driven by Germany’s federal government to streamline and modernise the country’s judicial system. Recognising the inefficiency of each state developing and…
Germany
Digital GovernmentEfficiency of the state organisation and service deliveryJudicial systems
2023-24
Inland Fisheries Ireland

Digital transformation

Context Inland Fisheries Ireland (IFI) is a government agency responsible for the conservation and development of Ireland’s inland fisheries resources. As part of a national commitment to reduce greenhouse gas…
Ireland
Efficiency of the state organisation and service deliveryEnergy
2023-24
Albanian School of Public Administration (ASPA)

ASPA Innovative Branding

Context The Albanian School of Public Administration (ASPA) is a central public institution with administrative and academic autonomy, and carries the mission of training the civil servants of the central…
Albania
Digital education and skillsEfficiency of the state organisation and service deliveryHuman resources managementSchool educationSustainable developmentVocational education and training and adult learning
2023-24
eBUPi – Simplified Land Digital Registry Mission Unit

BUPi – the digital land registry one-stop shop

Context The forest fires that occurred in Portugal in 2017, which claimed many lives and caused extensive damage, marked a turning point on how urgent it is to solve existing…
Portugal
Better regulation, licensing and inspectionsClimateDigital economy, research and innovationDigital GovernmentEfficiency of the state organisation and service deliveryEnvironment and natural resourcesState governance and better policy makingSustainable developmentTransport and mobility
2023-24
Federal Ministry of Finance

Bot Federation

Context As digitalisation becomes increasingly more important for streamlined governance, it is imperative that government systems evolve to match the growing expectations for speed, accuracy and user-friendliness. In Austria, the…
Austria
Consumer servicesDigital economy, research and innovationDigital GovernmentEfficiency of the state organisation and service deliveryFinancial literacyTax complianceTax policy
2023-24
Municipal Directorate of the City of Vienna, Organisation and Security Division, Process Management and Information and Communication Technology

BRISE Vienna (Building Regulations Information for Submission Envolvement)

Context The interest in the City of Vienna is reflected in the steadily increasing number of inhabitants: between 2012 and 2021, the city grew by an average of 21 000 new…
Austria
Better regulation, licensing and inspectionsEfficiency of the state organisation and service delivery
2023-24
Joint Research Centre (European Commission)

Re-open EU

Context ‘Re-open EU’ was a public service web platform and app that provided the latest updated information on COVID-19 travel restrictions, health measures, the EU Digital COVID Certificate and the…
EU
Efficiency of the state organisation and service deliveryPublic healthTransport and mobility