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2023-24
Chamber of Commerce of Cosenza

Crafting public value through a user-centric approach

Context The Chamber of Commerce of Cosenza (CCC) faced a challenging situation. The Calabria region in Italy, where it operates, suffered from a declining population, high unemployment and limited funds…
Italy
Efficiency of the state organisation and service delivery
2023-24
Ministry of Interior

Automated decision-making as a building block for public administration reuse: ‘Development of the Automatic Public Administration Decision-Making (automatikus közigazgatási döntéshozatali – AKD) System building block’

Context The Government Decision 1328/2020 on the adoption of the medium-term National Anti-corruption Strategy and action plan for the period 2020–2022 required the development of an automated system to improve…
Hungary
Digital GovernmentEfficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Human resources managementState governance and better policy makingSustainable development
2023-24
talent.brussels

My talent learning platform

Context The Brussels region faces a challenge: retaining public service expertise. A significant number of civil servants leave for the private sector, highlighting the need for improved training and development…
Belgium
Efficiency of the state organisation and service deliveryEmployment policiesHuman resources management
2023-24
BiH, Government of Republic of Srpska, Ministry of Economy and Entrepreneurship

Project of optimisation of administrative procedures and formalities at the Republika Srpska level

Context In 2006, the ‘Regulatory Guillotine’ project successfully simplified or abolished unnecessary administrative burdens for businesses. This established a precedent for the ‘Project for Optimisation of Administrative Procedures and Formalities’.…
Bosnia and Herzegovina
Better regulation, licensing and inspectionsDigital GovernmentEfficiency of the state organisation and service delivery
2023-24
City of Vienna, Municipal Department for Parks and Gardens

Public green space management of the City of Vienna

Context The management of the city’s public green spaces is the responsibility of Vienna’s Municipal Department 42 – Parks and Gardens (MA 42). The project involved procuring software from d.b.g.…
Austria
Budget preparation and implementationClimateDigital economy, research and innovationEfficiency of the state organisation and service deliveryHuman resources managementPublic accounting and statistics
2023-24
Innovation Hub of the Magistrat of the State Capital Linz

Create your city

Context COVID-19, ongoing wars and the looming threat of climate change have created a challenging and uncertain landscape for today’s youth. These crises have understandably instilled fear and pessimism in…
Austria
Digital economy, research and innovationEfficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Human resources managementSchool educationVocational education and training and adult learning
2023-24
Ajuntament de Sant Feliu de Llobregat

Sant Feliu de Llobregat digital twins

Context Sant Feliu de Llobregat is a mid-sized city located in the Province of Barcelona (Catalonia, Spain), about 10 km from Barcelona city. This province has a strong commitment to…
Spain
Digital GovernmentEfficiency of the state organisation and service delivery
2023-24
Barcelona Provincial Council

Agreement through networking – the revision and improvement of the Barcelona Provincial Council local cooperation model

Context The Barcelona Provincial Council supports 311 local councils across the province, each facing unique challenges. Smaller councils, like those with 500 inhabitants, may struggle to afford essential services such…
Spain
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Expenditure policyPublic accounting and statisticsState governance and better policy makingSustainable development
2023-24
General Directorate of Social Assistance and Child Protection Cluj

Building a dementia-friendly community in Cluj-Napoca

Context Dementia presents a significant challenge to families, individuals with the condition and broader society. Caregivers experience burnout and struggle to provide specialised care, leading to the marginalisation of adults…
Romania
Budget preparation and implementationEfficiency of the state organisation and service deliverySustainable development
2023-24
Subdirectorate-General for Innovation, Quality and Inspection of Services, Ministry of the Interior

PTNG – new generation job

Context This project emerged from a recognition of the challenges faced by public administrations in the digital age. Rapid technological change necessitates organisational adaptations to maintain effectiveness and meet social…
Spain
Digital GovernmentEfficiency of the state organisation and service deliveryEmployment policiesHuman resources management