EPSA 2023-24

The EPSA 2023-24 knowledge sharing activities await you!

The EPSA goes beyond merely identifying and recognising excellence and innovation. It serves as a dynamic platform for sharing best practices and fostering mutual learning in public administration.

We have organised a range of activities covering topics such as social innovation, sustainability, law enforcement, leadership, and behavioral science.

Discover all upcoming activities and register to save your spot.

Congratulations to the EPSA 2023-24 Winners!

On 21 March, we finally announced the winners and the Good Practice Certificate recipients of the European Public Sector Award (EPSA) 2023-24 during the official Award Ceremony at the Provincial Government House in Maastricht.

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Innovation in Public Administration
  • First Prize: North East Inner City Multi Disciplinary Team (NEIC MDT) Delivering the first interagency Multi Disciplinary Team (MDT) in 10 inner city primary schools in Dublin, National Educational Psychological Service (NEPS), Department of Education, Ireland
  • Second Prize: Smart D8 – A Population Health and Wellbeing Demonstrator in Dublin, Smart D8 Consortium (via Lead Administrative Partner, The Digital Hub Development Agency), Ireland
  • Thrd Prize: Portal of Register of administrative procedures – Single window for public services, Public Policy Secretariat of Republic of Serbia, Serbia
Green Transition and Sustainability
  • First Prize: PHA2USE – Natural plastic substitute Caleyda, Brabantse delta, the Netherlands
  • Second Prize: Klagenfurt on the way to climate neutrality by 2030, City of Klagenfurt – Department for climate and environmental protection, Austria
  • Thrid Prize: Baia Mare from a mining and polluted city towards a green, innovative and participatory city: SPIRE – Smart Post-Industrial Regenerative Ecosystem, Baia Mare Municipality, Romania
Digital Transformation
  • First Prize: Hansken, the open digital forensic platform, Netherlands Forensic Institute, the Netherlands
  • Second Prize: Robotic Process Automation (RPA) in Justice, Ministry of Justice of Spain, Spain
  • Third Prize: e-Nabız – Electronic and Personal Health Record System, Republic of Türkiye Ministry of Health – General Directorate of Health Information Systems, Turkey*

*EIPA has been informed that the technology used in the “e-Nabız” project is subject to an on-going legal dispute regarding Intellectual Property Rights. The presentation of an award by EIPA for the project does not in any way constitute recognition of these intellectual property rights, and by awarding the price, EIPA does not take a stance in the legal dispute amongst the parties. By issuing this disclaimer, EIPA acknowledges the dispute and the positions of the parties which are under the purview of the law courts.

The following projects receive Good Practice Certificates:

Innovation in Public Administration
  • “Oberösterreichischer Wohn- und Energiekostenbonus” (Upper Austrian housing and energy cost bonus), Office of the Upper Austrian State Government, Department of Social Affairs, Austria
  • Tech Force Against Drugs, FPS Finance – General Administration Customs and Excises, Belgium
  • Human Rights Capacity Building Programme, National Institute of Administration (INA, I. P.), Portugal
  • Local open data catalogue and the Data portal of the Hradec Králové region Data KHK, Hradec Králové Region, Czech Republic
  • BRISE Vienna (Building Regulations Information for Submission Envolvement), Municipal Directorate of the City of Vienna, Organisation and Security Division, Process management and Information and Communication Technology, Austria
  • Department of Rural and Community Development (DRCD) collaboration with Foróige on increasing social enterprise awareness among young people, Department of Rural and Community Development (DRCD), Ireland
  • Outlier Detection, Ministry of Home Affairs of the Grand Duchy of Luxembourg, Luxembourg
  • Public Research Infrastructure Database: Research and Innovation through Open for Collaboration in Austria, Federal Ministry of Education, Science and Research (BMBWF), Austria
  • IdroGEO – The Italian web platform on landslides and floods, ISPRA – Italian Institute for Environmental Protection and Research, Italy
  • Mentoring Program for Innovation and Leadership (PMIL), National Institute of Administration (INA, I. P.), Portugal
  • Young Cities Program, National Betting Authority, Cyprus
  • Census Interactive Mapping Application, Central Statistics Office, Ireland
  • Together for Better, a New Funding Model for the Early Learning and Childcare Sector, Department of Children, Equality, Integration and Youth, Ireland
  • Oireachtas Work Learning (OWL) Training and Graduate Programme, Houses of the Oireachtas Service, Ireland
  • Justice Folder, Ministry of Justice, Spain
  • Re-open EU, Joint Research Centre (European Commission)
Green Transition and Sustainability 
  • Automatic Detection of Impervious Surfaces, Kreisverwaltung Recklinghausen, Germany
  • The ‘Schwammstein’ – Sustainable irrigation of green spaces, City of Vienna – Road Management and Construction, Austria
  • Circular Innovation HUB, Municipality of Wiltz, Luxembourg
  • Energy and Raw Materials Factory (ERMF), Waterschap Aa en Maas, the Netherlands
Digital Transformation 
  • The 2023 Robotic Process Automation (RPA) – Software, Training and Support Services Incorporating Artificial Intelligence, Department of Public Expenditure NDP Delivery and Reform, Ireland
  • SeTDIBA: a journey of digital transformation, Barcelona Provincial Council, Spain
  • National Platform for Artificial Intelligence – AI as a Common Good, Office for Information Technologies and eGovernment, Serbia
  • CENPOS-PROJECT, Agency for the Technological Modernization of Galicia (AMTEGA), Spain
  • Digital sustainability: Contribution of technology to the green and digital transition in the city of Madrid, Madrid City Council, Spain
  • Learning in the Metaverse: A Virtual Reality Transversal Skills Programme from Industry and Higher Education, University College Dublin Innovation Academy, Ireland

In addition to winners and Good Practice Certificate recipients, evaluators also identified projects with outstanding efforts towards change. While these projects were not among the highest-ranking projects, the efforts demonstrated in the applications nevertheless deserve recognition.

The following projects receive special EPSA recognition:

  • Implementation of OKRs methodology in National Agency on Corruption Prevention, National Agency on Corruption Prevention, Ukraine
  • Mitos – National Registry of Administrative Procedures, GRNET – National Infrastructures for Research & Technology, Greece
  • Application for the National Support Scheme for Farmers, National Agency of Information Society (NAIS), Albania

You might also be interested in the European CAF Resource Centre

The Common Assessment Framework (CAF) is the result of the cooperation among the EU ministers responsible for public administration. It provides a general, simple and easy-to-use framework, which is suitable for a self-assessment of public sector organisations and their development towards excellence: stronger citizen`s orientation, process, resource and performance management and empowerment of employees, whilst fostering transparent and open organisational culture. The purpose of the CAF model is to guide public organisations to reach the best possible outcomes.

The European CAF Resource Centre was created in the year 2000 at the European Institute of Public Administration (EIPA) in Maastricht, following the decision of the Directors’ General in charge of public service. The centre works in close cooperation with the network of CAF national correspondents, who are the nominated persons to represent their country in the official CAF network.


EPSA 2023-24 is supported by the European Commission

EPSA 2023-24 is supported by the European Commission, Directorate-General for Structural Reform Support (DG REFORM), through the Technical Support Instrument (TSI).

With the Support of

City of Maastricht
Province of Limburg

EPSA 2023-24 Official Partners

European Commission
The Netherlands