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CAF 2020 and its Relationship with other Management and Quality Tools

Experience practical workshops blending agile techniques and TQM tools. Harness real-world simulations, refine leadership commitment and create agile action plans. Equip yourself with hands-on strategies for immediate implementation, ensuring tangible outcomes in your public sector role.
13 Jun 2022 - 15 Jun 2022
Maastricht (NL)
Human resource managementNegotiation and soft skillsQuality management/CAF
Confirmed
Registration closed

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CAF Success Decoded: Leadership Commitment and Agile Management

Experience practical workshops blending agile techniques and TQM tools. Harness real-world simulations, refine leadership commitment and create agile action plans. Equip yourself with hands-on strategies for immediate implementation, ensuring tangible outcomes in your public sector role.
22 May 2024 - 24 May 2024
Barcelona (ES)
Quality management/CAF
Confirmed
Registration closed

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Human-Centric Innovation and Quality in Public Services

This course brings together cutting-edge thinking on innovation, digital transformation, and quality management in public administration.

This unique course is the result of a high-level collaboration between the OECD’s Observatory for Public Sector Innovation (OPSI), the OECD/SIGMA Programme, and EIPA.
11 Nov 2025 - 13 Nov 2025
Barcelona (ES)
Quality management/CAF
Confirmed
Register now

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Knowledge Management in Public Sector Organisations

The course will provide a clear introduction to Knowledge and Talent Management concepts, focusing on their role in the context of digitalisation and AI. Participants will explore proven KM tools, techniques, and strategies to apply these practices within their teams and organisations. The programme also highlights how AI influences KM practices, offering insights into integrating digital innovations into knowledge workflows.
18 Apr 2024 - 19 Apr 2024
Barcelona (ES)
Human resource managementQuality management/CAF
Confirmed
Registration closed

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Knowledge Management in Public Sector Organisations: Embracing Digitalisation and AI

The course will provide a clear introduction to Knowledge and Talent Management concepts, focusing on their role in the context of digitalisation and AI. Participants will explore proven KM tools, techniques, and strategies to apply these practices within their teams and organisations. The programme also highlights how AI influences KM practices, offering insights into integrating digital innovations into knowledge workflows.
24 Apr 2025 - 25 Apr 2025
Barcelona (ES)
Artificial IntelligenceKnowledge managementQuality management/CAF
Confirmed
Registration closed

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Knowledge Management in Public Sector Organisations: The Do’s and Don’ts

The course will provide a clear introduction to Knowledge and Talent Management concepts, focusing on their role in the context of digitalisation and AI. Participants will explore proven KM tools, techniques, and strategies to apply these practices within their teams and organisations. The programme also highlights how AI influences KM practices, offering insights into integrating digital innovations into knowledge workflows.
27 Apr 2023 - 28 Apr 2023
Barcelona (ES)
Human resource managementQuality management/CAF
Confirmed
Registration closed

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Quality of Public Administration with CAF – A Toolbox for Top Performance

Experience practical workshops blending agile techniques and TQM tools. Harness real-world simulations, refine leadership commitment and create agile action plans. Equip yourself with hands-on strategies for immediate implementation, ensuring tangible outcomes in your public sector role.
23 Nov 2022 - 25 Nov 2022
Maastricht (NL)
Human resource managementNegotiation and soft skillsQuality management/CAF
Confirmed
Registration closed

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More info

Quality of Public Administration with CAF – A Toolbox for Top Performance

Experience practical workshops blending agile techniques and TQM tools. Harness real-world simulations, refine leadership commitment and create agile action plans. Equip yourself with hands-on strategies for immediate implementation, ensuring tangible outcomes in your public sector role.
13 Jun 2023 - 15 Jun 2023
Barcelona (ES)
Human resource managementQuality management/CAF
Confirmed
Registration closed

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Revolutionising HR Services: Digital Trends & Innovations from EU to Local Level

This course provides a comprehensive understanding of Human Resources (HR) transformation, focusing on the digitalisation of HR processes and systems. Participants will gain insights into why HR transformation is necessary and how to do it in alignment with different experiences at European and MS level.
25 Nov 2025 - 26 Nov 2025
Maastricht (NL)
Human resource managementQuality management/CAF
Confirmed
Register now

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The Future-Proof Public Sector: Organisational Transformation in Times of AI

This course provides public sector leaders with the essential tools to tackle digital transformation, focusing specifically on the integration of Artificial Intelligence (AI) in public services, the new forms of work and the latest trends in HRM.
13 Mar 2025 - 14 Mar 2025
Barcelona (ES)
Artificial IntelligenceQuality management/CAF
Confirmed
Registration closed

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