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CAF 2020 and its Relationship with other Management and Quality Tools

The Common Assessment Framework (CAF) is a total quality management tool (TQM) based on the European Foundation for Quality Management (EFQM) Excellence Model and the quality management model of the German University of Administrative Sciences in Speyer. This course is suitable for all public officials who are involved in the introduction or implementation of quality management tools in their respective organisations.
13 Jun 2022 - 15 Jun 2022
Maastricht (NL)
Human resource managementInnovation and quality management/CAF in public sectorNegotiation and soft skills
Confirmed
Registration closed
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CAF 2020 Total Quality Management framework – A Tool for Revamping Public Administrations in the Post COVID Era

The Common Assessment Framework (CAF) is a total quality management tool (TQM) based on the European Foundation for Quality Management (EFQM) Excellence Model and the quality management model of the German University of Administrative Sciences in Speyer. This course is suitable for all public officials who are involved in the introduction or implementation of quality management tools in their respective organisations.
23 Nov 2022 - 25 Nov 2022
Maastricht (NL)
Human resource managementInnovation and quality management/CAF in public sectorNegotiation and soft skills
Confirmed
Registration closed
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Get Ready to Use the Right Skills in Bilateral Negotiations

This two-day training course aims at enhancing your capacity to handle bilateral negotiation challenges through a combination of both awareness building and highly practical tools.
28 Sep 2022 - 29 Sep 2022
Maastricht (NL)
Negotiation and soft skills
Confirmed
Registration closed
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Increasing Employee Productivity and Performance: Being Aware of Unconscious Bias

Discover a new learning experience in a small group to improve your personal communication skills. Learn from an experienced and distinguished training staff with long-time professional experience in the field and within the public sector.
7 Nov 2022 - 8 Nov 2022
Online
Human resource managementNegotiation and soft skills
Registration closed
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Introduction to Project Management for the Public Sector

Learn internationally recognised Project Management best practices to help you through the different phases of an EU-funded project from design to implementation, monitoring and achieving project impact.
20 Jun 2022 - 22 Jun 2022
Online
Negotiation and soft skills
Confirmed
Registration closed
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Mastering Negotiation Skills in a Cross-Cultural Environment

This two-day training course aims at enhancing your capacity to handle cross-cultural negotiation challenges through a combination of awareness-building and highly practical tools.
6 Dec 2022 - 7 Dec 2022
Maastricht (NL)
Negotiation and soft skills
Registration closed
More info