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EPSA 2023-24 is supported by the European Commission
EPSA 2023-24 is supported by the European Commission, Directorate-General for Structural Reform Support (DG REFORM), through the Technical Support Instrument (TSI).
Context As digitalisation becomes increasingly more important for streamlined governance, it is imperative that government systems evolve to match the growing expectations for speed, accuracy and user-friendliness. In Austria, the…
Austria
Consumer servicesDigital economy, research and innovationDigital GovernmentEfficiency of the state organisation and service deliveryFinancial literacyTax complianceTax policy
Context The Ministry of Justice in Spain is leading a major project to implement artificial intelligence (AI) through the justice system. This initiative is part of a broader government push…
Spain
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJudicial systemsSustainable development
Context The Once-Only Principle ensures that citizens and businesses provide data to public administration only once, while public bodies exchange this data when requested and in compliance with the relevant…
Austria
Administration of revenuesDigital GovernmentSocial protection benefit systems
Context The Government Decision 1328/2020 on the adoption of the medium-term National Anti-corruption Strategy and action plan for the period 2020–2022 required the development of an automated system to improve…
Hungary
Digital GovernmentEfficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Human resources managementState governance and better policy makingSustainable development
Context To help private households cope with the increased housing and heating costs, the Austrian Federal Government provided a one-time grant of €450 million in 2023 in accordance with the…
Austria
Efficiency of the state organisation and service deliveryExpenditure policySocial services
Context The Portuguese government, through the Agency for Administrative Modernisation (AMA), is committed to modernising public services and improving citizens’ experiences. This effort is driven by the recognition that public…
Portugal
Small and medium-sized enterprises, social enterprises and other sectors
Second prize winner in category Green Transition and Sustainability in EPSA 2023-24 Context The Provincial Capital of Klagenfurt on Lake Wörthersee has been engaged in climate action since the 1990s and…
Austria
ClimateEnergyEnvironment and natural resourcesGreen financeManagement and implementation of EU fundsSustainable developmentTransport and mobility
Context Since 2018, the Hradec Králové Region has implemented and certified an energy management system (EnMS), which specifies the basic tools, methods and procedures that are applied in the management…
Czech Republic
Digital education and skillsDigital GovernmentEnergy
Context The Common Assessment Framework (CAF) is a vital instrument for quality management in European public institutions. It guides them in transforming from rule-bound bureaucracies to service providers focused on…
Serbia
Efficiency of the state organisation and service deliveryHuman resources management
Context In Ireland, early learning and childcare services operate based on a market system, whereby services are delivered through private providers (whether for-profit or not-for-profit) who are generally free, within…
Ireland
Employment policiesExpenditure policyPublic finances oversightSchool educationSocial servicesState governance and better policy making
