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2025-26
National Tax and Customs Administration

Development and Implementation of the e-receipt System and e-cash Registers, the Online Invoice System, and the eVAT System

Context In recent years, the Hungarian government has launched comprehensive digital and data-driven public administration reforms to reduce the shadow economy, improve tax collection efficiency, lower administrative burdens, and increase…
Hungary
Digitalisation of revenue administrationRevenue Administration and Public Financial Management
2023-24
Monaghan County Council

MyCoCo – Delivering Local Authority Services Online

Context MyCoCo is a digital solution born out of a unique collaboration between thirteen Irish local authorities and supported by the Local Government Management Agency (LGMA). This initiative arose from…
Ireland
Administration of revenuesDebt and cash managementDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryPublic accounting and statisticsState governance and better policy making
2023-24
Ministry of Justice

Data-driven justice project

Context The EU’s European Data Strategy emphasises leveraging data for innovation and growth. In line with this, Spain’s Ministry of Justice is prioritising data-driven decision-making within the justice system. This…
Spain
Digital GovernmentDigitalisation of revenue administrationJudicial systemsSustainable development
2023-24
Ministry of Justice

Artificial intelligence in justice

Context The Ministry of Justice in Spain is leading a major project to implement artificial intelligence (AI) through the justice system. This initiative is part of a broader government push…
Spain
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJudicial systemsSustainable development
2023-24
Ministry of Justice

The virtual digital interaction desk (EVID)

Context The ‘Virtual Digital Interaction Desk’ (El escritorio virtual de interacción digital – EVID) project is an initiative by the Ministry of Justice in Spain. It falls within the framework…
Spain
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJudicial systemsSustainable developmentTransport and mobility
2023-24
Office for Information Technologies and eGovernment

Free eID and cloud signature – equal access to the digital revolution

Context In 2017, the Serbian government set digitalisation as one of its priorities. New legislation was aligned with European standards, aiming to make electronic transactions as legally sound as paper-based…
Serbia
Digital GovernmentDigital healthDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJust transitionSmall and medium-sized enterprises, social enterprises and other sectorsSustainable development
2023-24
Generalitat de Catalunya (Government of Catalonia)

Data-driven, proactive and personalised digital services

Context The government of Catalonia, through the Office of Business Management, has launched a project to transform the way companies interact with public administrations. This initiative aims to streamline procedures,…
Spain
Better regulation, licensing and inspectionsDigital economy, research and innovationDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryHuman resources managementInvestment management, public-private partnerships and state-owned enterprisesManagement and implementation of EU fundsPublic accounting and statisticsSmall and medium-sized enterprises, social enterprises and other sectorsState governance and better policy making
2023-24
Digital Iceland

Digital application for parental leave

Context Iceland, like many countries, prioritises supporting families during childbirth and early childhood. Parental leave is a legal right, and the Icelandic government provides financial benefits through the Parental Leave…
Iceland
Digital economy, research and innovationDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2023-24 2025-26
Municipality of Voghera

Voghera digital

Context Voghera Digital was initiated by the Municipality of Voghera to address the need for a structured approach to digital transformation. The project was conceived in response to the increasing…
Italy
Access to financeDigital economy, research and innovationDigital education and skillsDigital GovernmentDigitalisation of revenue administration
2023-24
Ministry of Home Affairs of the Grand Duchy of Luxembourg

Outlier detection

Context In 2019, Luxembourg’s prime minister outlined a strategic vision for artificial intelligence (AI) as a key tool for government innovation. This initiative aligns with the ‘Outlier Detection’ project, which…
Luxembourg
Administration of revenuesAnti-money launderingBudget preparation and implementationCustoms unionDigital economy, research and innovationDigital education and skillsDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Financial literacyPaymentsSupervision