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2023-24 2025-26
Ministry of the Presidency, Justice and Relations with the Courts

Justice folder

UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. Context The needs that drove the creation of the ‘Justice Folder’ project…
Spain
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJudicial systemsSustainable developmentTransport and mobility
2023-24
Federal Ministry for Climate Protection

Klimabonus (climate bonus)

Context The Klimabonus is a groundbreaking initiative in Austria, established within the framework of the country’s eco-social tax reform. This reform marked a significant shift by integrating climate action tools…
Austria
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryExpenditure policyPaymentsState governance and better policy makingTax policy
2023-24
Instituto Geográfico de Aragón – IGEAR (Geographic Institute of Aragon)

ICEARAGON

Context Geographical information has increased exponentially in the last decade linked to the development of geographic information technologies as well as the big data paradigm. The Geographic Institute of Aragón…
Spain
ClimateDigital GovernmentDigitalisation of revenue administrationPublic accounting and statisticsPublic health
2023-24
Ministry of Finance

Once-only marketplace and data matching – the data should run, not the citizens

Context The Once-Only Principle means that citizens and businesses only need to submit their data to public authorities once if they want to receive various public services. Data-sharing procedures then…
Germany
Consumer servicesDigital economy, research and innovationDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2023-24
LEADER Region Weinviertel Ost

Smart assistant – development of a chatbot for the municipalities of the LEADER Region Weinviertel Ost

Context The project ‘Smart Assistant – Development of a chatbot for the municipalities of the LEADER Region Weinviertel Ost‘ aims to provide digital assistants to municipalities to help their daily…
Austria
Consumer servicesDigital economy, research and innovationDigital education and skillsDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2023-24
Digital Agency of Andalusia, Junta de Andalucía

Intelligent management of aid for citizens and companies

Context At the beginning of 2020, the emergence of Covid-19 had a strong impact on Andalusian society and forced the Administration to take measures to speed up the distribution of…
Spain
Access to financeDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryEmployment policiesManagement and implementation of EU fundsTransport and mobility
2023-24 2025-26
Ministry of the Presidency, Justice and Relations with the Courts

Robotic process automation (RPA) in justice

UPDATE: Project details updated during the EPSA 2025-26 edition. Second prize winner in category Digital Transformation in EPSA 2023-24 Context The General Directorate for Digital Transformation of the Administration of…
Spain
Digital GovernmentDigitalisation of revenue administrationJudicial systemsState governance and better policy makingSustainable development
2017
Government Office of the Capital City Budapest

Central Integrated Electronic Document Management System

Hungary launched a comprehensive structure reform in 2011 and thereafter started a governmental IT reform at the same time. This structural reform included the implementation of a new client-focused public…
Hungary
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2019
Ministry of Finance, National Revenue Administration, Poland

Your e-PIT

The project is a perfect example of designing and providing modern public services and can be treated as a trigger for change in this area. The new e-service, Your e-PIT,…
Poland
Digital GovernmentDigitalisation of revenue administrationTax policy