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How can the public sector harness the power of knowledge in the digital age?
This roundtable will explore the strategic role of Knowledge Management (KM) in public administration, with a particular focus on how digitalisation and artificial intelligence (AI) are reshaping the way knowledge is captured, shared, and applied. As governance evolves in an increasingly complex and data-driven environment, effective KM practices are becoming indispensable for informed decision-making, operational efficiency, and fostering innovation.
Bringing together leading experts from academia and practice, this session will examine the intersection of KM, AI, and digital tools, shedding light on both the challenges and opportunities presented by these transformations. The discussion will also address the cultural and leadership shifts necessary to integrate emerging technologies into KM processes, ensuring that public sector institutions build resilient, knowledge-driven ecosystems fit for the future.
If you’d like to dive deeper into the topic of knowledge management in the public sector, check out our upcoming course in April: Knowledge Management in Public Sector Organisations: Embracing Digitalisation and AI.