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2021
Municipality of Palaio Faliro

Staying at home – help at home

The project Staying at Home – Help at Home was launched in the Municipality of Palaio Faliro, in the context of measures adopted by the Government of Greece to avoid…
Greece
Budget preparation and implementationCrisis managementDigital economy, research and innovationState governance and better policy making
2021
KIFÜ – Governmental Agency for IT Development

Development of data infrastructure and services for the Earth Observation Information System (EOIS)

Timely, reliable and relevant information about the environment is necessary in several areas of the public administration. Data collected at regular intervals covering a large area at one time support…
Hungary
Better regulation, licensing and inspectionsCrisis managementDigital economy, research and innovationEnergyState governance and better policy making
2021
Prime Minister’s Office State Secretariat for Territorial Public Administration

The Development of Mobile Integrated Customer Service Offices

Aiming to become a strong service provider state, the development of a government window system began on 1 January 2011, which has extended both its number and functions since then.…
Hungary
Consumer servicesState governance and better policy making
2021
Cyprus University of Technology

e-Payments Online

The Cyprus University of Technology is a public university based in Limassol, Cyprus. Due to its nature, its major source of income is from government funding. For this reason, all…
Cyprus
Digital GovernmentMacro-fiscal frameworkPublic accounting and statisticsSupervision
2021
City of Prijedor

Process digitisation in digital transformation

The digital revolution of modern times is an opportunity, but it is also an obligation. Customers became increasingly digital, have more information, compare, seek greater value and desire a more…
Bosnia and Herzegovina
Digital economy, research and innovationDigital GovernmentSupervisionVocational education and training and adult learning
2021
Vienna City Administration

The Virtual Wien-Akademie

The challenges of the pandemic meant special requirements for social distancing and the shifting of working and learning hours to the home office. This has shown the need for flexible…
Austria
Crisis managementDigital education and skillsHuman resources management
2021
Magistrat Graz / Stadtbaudirektion

KIS-Graz – Climate Innovation City Graz

‘KIS-Graz’ Climate Innovation City Graz (Klima-Innovations-Stadt Graz) has initiated a comprehensive cultural change to the consequences of global warming and climate change that have reached the cities. KIS-Graz is a…
Austria
Budget preparation and implementationClimateEnvironment and natural resourcesGreen financeState governance and better policy making
2021
The Press and Information Service of the City of Vienna

AI counters Covid-19 disinformation

Particularly in times of crisis, there is an increased need for information among the population. Public services experienced a particular stress test with the beginning of the Covid-19 pandemic. They…
Austria
Crisis managementDigital economy, research and innovationDigital GovernmentState governance and better policy making