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2021
The Press and Information Service of the City of Vienna

AI counters Covid-19 disinformation

Particularly in times of crisis, there is an increased need for information among the population. Public services experienced a particular stress test with the beginning of the Covid-19 pandemic. They…
Austria
Crisis managementDigital economy, research and innovationDigital GovernmentState governance and better policy making
2021
Department of Internal Affairs in co-operation with ICTU

City Deal Zicht op Ondermijning

The City Deal Zicht op Ondermijning (View of Undermining) started in mid-2017 with several central and local governments in the Netherlands. Twenty different governments signed an agreement with the focus…
The Netherlands
Better regulation, licensing and inspectionsDigital GovernmentEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)State governance and better policy makingSupervision
2021
The Government Delegation in Extremadura

Consultas Covid Extremadura

In the context of the Covid-19 breakout, the Government Delegation in Extramadura decided to create a consultation mailbox, consultascovid19.extremadura@correo.gob.es. This was intended to answer citizen’s questions and doubts regarding the…
Spain
Crisis managementDigital GovernmentLong-term careState governance and better policy making
2021
Budapest Metro Area 6th Distr. Terézváros Municipality

Greening of Budapest Metropolitan Area 6th district Terézváros Municipality

Terézváros Municipality is one of the densest districts in Budapest. The proportion of paved surfaces is extremely high, while cooler green surfaces are scarce and this causes increasing concerns with…
Hungary
ClimateEnergyGreen financeSchool educationSustainable development
2021
The city of Ljubljana

Processing invasive alien plants into useful products and input material for industry

Third prize winner in category Green in EPSA 2021: In Slovenia, about 150 alien plant species can be found in nature, of which at least a third are invasive or…
Slovenia
Budget preparation and implementationCapital marketsEmployment policiesEnvironment and natural resourcesState governance and better policy makingSustainable development
2021
City of Ljubljana

Chivalry in Ljubljana: Assisting Citizens and Improving Their Quality of Life

The Chivalry Programme of the city of Ljubljana stems from the previous Kavalir Service, active in 2009, and aims to upgrade the assistance to citizens in the context of Covid-19…
Slovenia
Better regulation, licensing and inspectionsCrisis managementDigital economy, research and innovationState governance and better policy makingTransport and mobility
2021
SIGI – Syndicat Intercommunal de Gestion Informatique

EnerCoach – a digital energy accounting platform for municipalities to monitor energy consumption of public infrastructure

First prize winner in category Green in EPSA 2021: EnerCoach is a user-friendly, data driven, collaborative, inter-administrative energy accounting platform, hosted centrally. Its main objective is to further encourage political…
Luxembourg
Efficiency of the state organisation and service deliveryGreen financeSustainable development
2019
City of Kristiansund

Zero Trust Architecture

As with many larger corporations and public organisations, the city’s infrastructure and technical complexity is in danger of becoming overwhelming, preventing efficient introduction of new technology, services and solutions. The…
Norway
Consumer servicesDigital GovernmentEfficiency of the state organisation and service delivery
2019
Municipality of Prishtina

E-kiosk (Digital Self Service)

For years, the residents of Prishtina (the Republic of Kosovo) have faced the problem of waiting in long and slow queues to receive a document from the Civil State Registry,…
Kosovo
Consumer servicesDigital GovernmentEfficiency of the state organisation and service delivery