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2019
Austrian Federal Bureau of Anti-Corruption

IBN- Network of Integrity Officers (NIO) – Building a nationwide Network of Integrity Officers to reduce corruption and bribery

The Network of Integrity Officers (NIO) was introduced by the Federal Bureau of Anti-Corruption (BAK) in 2016 to further enhance the concept of integrity in Austria. Throughout five basic training…
Austria
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Vocational education and training and adult learning
2017
Government Office of the Capital City Budapest

Central Integrated Electronic Document Management System

Hungary launched a comprehensive structure reform in 2011 and thereafter started a governmental IT reform at the same time. This structural reform included the implementation of a new client-focused public…
Hungary
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2019
Federal Ministry for Digital and Economic Affairs, Department E-Government for Businesses (I/B/5)

eDelivery

In Austria, the delivery of official documents takes place via various channels; the type of delivery (electronic or postal) depends on the respective authority. Sometimes there is no possibility of…
Austria
Digital GovernmentEfficiency of the state organisation and service deliverySustainable development
2019
Municipality Government of Szolnok Town of County Rank

Service City

Some 20 years after the fall of communism, the elements of the culture of public service providers traditionally associated with civil societies are still not rooted deeply enough in Hungarian…
Hungary
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Public accounting and statisticsState governance and better policy making
2019
Ministry of Home Affairs

GouvAlert.lu

In a growing and complex risk environment, efficient and fast information to the public is of highest importance. The information and alerting of the population of risks and threats is…
Luxembourg
Crisis managementDigital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2019
Federal Ministry Republic of Austria Finance

Automated Employee Tax Assessment

The aim of the 2013 government programme was to drive forward and realise implementation of the pre-filled tax return. This already appeared largely assured through transfer of the previous year’s…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryTax complianceTax policy
2019
Federal Ministry of Finance Austria

Governance-Risk-Compliance Management IT Tool

Risk management is a rapidly developing management discipline coming from private industry and today, it is advanced in the financial sector. In public sector organisations it is hardly implemented, although…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2019
via donau - Österreichische Wasserstraßen-Gesellschaft mbH

Initiating digitalization at viadonau. Rethinking business processes in a digital context

Digitisation is currently a particularly topical issue and the digital transformation is strongly driven and supported by the Austrian public administration. Viadonau, a state-owned company, has been challenged to find…
Austria
Digital economy, research and innovationDigital GovernmentEfficiency of the state organisation and service delivery
2021
Cyprus University of Technology (CUT)

All-in-One HR

Good Practice Certificate: All-in-One HR speeds up the process of recording time and attendance (T&A) by eliminating printed-out timesheets, applications and handwritten approvals. To clock-in or out of work shifts,…
Cyprus
Efficiency of the state organisation and service deliveryHuman resources managementState governance and better policy making