Stay updated on our activities
Policy design, impact assessment and evaluation
Citizen Participation for More Co-Created Policies?
Learn everything you need to know about involving citizens in the policy making process; from citizens consultation to the more participatory approach of stakeholder/citizen engagement.
This online course provides a comprehensive overview of Stakeholder (SH) consultation its methods, tools and processes. It demonstrates how SH consultation should be applied in practice.
It follows the sequential phases of a consultation activity, namely, the planning, design, implementation, reporting and informing. It provides an in-depth understanding of how to use the various methods and tools to consult Stakeholders. Using practical sessions including examples, case studies and exercises, this course enhances participants’ capacity to draft fit for purpose and state of the art public consultation questionnaires. It discusses how to ensure that SH input can provide valuable evidence for Impact Assessments and Evaluations.
What will you learn
- How to identify all the relevant stakeholders
- How to design an effective consultation strategy to reach out to all relevant stakeholders
- How to select the appropriate consultation method
- How to set the consultation activities in the right order
- How to draft a user friendly public consultation questionnaire
- How to design short, simple and relevant questions in a neutral manner
- How to effectively communicate consultation activities and reach out to as many SHs as possible
- How to apply innovative consultation techniques to maximize public feedback
- How to perform basic analysis of data
- How to report on the findings of the consultation and inform policy making
- How to work with data protection rules
Course methodology/highlights
The course delivery combines interactive presentations showcasing practical examples and group exercises.
The two-half-day course is led by experts with research and practical experience in SH consultations in the EU context and beyond.
Read our recent blog on Campaigns and Consultations: Campaigns in the European Commission’s public consultation written by our experts Nikolaos Sarris and Miranda Lovell-Prescod.
- Select appropriate methods to reach out to different SH groups.
- Engage with SH groups to facilitate implementation of policy / legislation.
- Commission and manage meaningful consultation activities.
- Communicate effectively in order to reach out the widest audience
- Recognise and identify what makes a good quality consultation questionnaire
- Identify erroneously designed questions and amend them appropriately.
- Identify erroneously designed questions and amend them appropriately.
After-course support
You will be given the slides, as well as additional learning material and online resources, to help you apply your new knowledge and skills to your work.
This course on Stakeholder Consultation is one of 5 courses we are currently offering in the context of the Better Regulation agenda.
Are you interested in taking a different course, please click below:
Introduction to the Better Regulation Agenda | Regulatory ex post Evaluations | Regulatory Impact Assessments | Strategic Foresight in Policy Making
Public officials, civil servants, policy consultants and policy analysts who work in government or parliamentary institutions, in EU Member States or other countries that seek to embed evidence in the decision-making process, such as the following:
- better regulation committees / programmes;
- centres for research and analysis;
- bureaucracy reduction agencies;
- budget offices;
- consultancy firms involved in better regulation
- councils for regulatory impact assessments.
Online Course
For this online course we make use of Zoom
Programme Organiser
Ms Eveline Hermens
Tel: +31 43 3296259
e.hermens@eipa.eu
Discounts
EIPA member fee
EIPA offers a discount to all civil servants working for one of EIPA’s supporting countries, and civil servants working for an EU institution, body or agency
Who are the supporting countries?
Civil servants coming from the following EIPA supporting countries are entitled to get the reduced fee: Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Lithuania, Luxembourg, Malta, the Netherlands, Norway, Poland, Portugal, Spain, Sweden.
For all other participants, the regular fee applies
Early bird discount
The early bird discount is not cumulative with other discounts or promo codes, except for the EIPA member fee.
Loyalty coupon
As a token of appreciation we offer all our participants a loyalty coupon for one of our future courses. The offer can be shared with colleagues and relevant networks. The coupon will expire one year after its release. This discount is not cumulative with other discounts, except for the EIPA member fee.
Confirmation
Confirmation of registration will be forwarded to participants on receipt of the completed online registration form.
Payment
Prior payment is a condition for participation.
Cancellation policy
For administrative reasons you will be charged € 50 for cancellations received within 7 days before the activity begins. There is no charge for qualified substitute participants.
EIPA reserves the right to cancel the activity up to 1 week before the starting date. In that case, registration fees received will be fully reimbursed.
A few days before the start of the course you will receive the log-in details for accessing the course materials. You can log in here.
Download the brochure
I have a question
Our experts
Programme
| 08.45 | Registration of participants |
| 09.00 | Welcome and self-presentation of the participants Nikolaos Sarris, Impact Assessment and Evaluation Expert, EIPA, Maastricht (NL) |
| 09.15 | Introduction to Stakeholder Consultation In this session, we provide you with a solid background on the workings of public consultations. We discuss the context and needs, the history of public consultation, and how it is embedded in the policy cycle. We also delve into the use of consultation in the context of increasing trust, as well as explore consultation principles and standards. |
| 09.25 | Planning of consultation activities During this session, we guide you on how to get started with drafting a consultation strategy. We explore methods for identifying the affected stakeholders, using the stakeholder mapping matrix to prioritize stakeholder groups, and selecting appropriate consultation methods. Furthermore, we discuss how to draft a consultation strategy document. |
| 10.15 | Group Exercise 1 (part1) In this scenario-based exercise you are asked to work in groups (break out rooms) on a real case study using the Mural platform |
| 10.40 | Break |
| 11.00 | Group Exercise 1 (part 2) You present and discuss the findings of your group in the plenary. |
| 11.25 | Designing questions and questionnaires In this session we discuss the various ways to structure an effective questionnaire looking at their merits and drawbacks. You will learn how to design simple, concise, and relevant questions to ensure an impactful consultation process. |
| 12:15 | Group exercise 2 In this exercise you are asked to identify and rectify the flaws in a set of questions. |
| 12:40 | Q&A |
| 13.00 | End of the first day |
| 08.45 | Opening of online platform |
| 09.00 | Conducting consultation activities In this session, we delve into effectively announcing and communicating consultation activities. We discuss how to draft communication plans and select the right communication channels. Additionally, you will gain insights on moderating responses received during the consultation process. |
| 09.25 | Analyse the data This session deals with the analysis of data. We explain you how to prepare and clean the data and how to identify and deal with campaigns. Additionally, we discuss the basic qualitative and quantitative techniques needed to analyse the closed and open questions in the context of the Stakeholder consultation (reflecting on the representativeness of the sample). |
| 10.30 | Group exercise 3 This exercise asks you to analyse a small sample of data and share the results in the plenary. |
| 10.55 | Break |
| 11.15 | Inform policy makers In the session you learn how to report the findings of consultation activities and how to effectively inform policy makers. You also get familiar with data protection rules. |
| 11.55 | Group exercise 4 You work on a case study and are asked to report the findings. |
| 12.20 | Engaging with SHs In this final session, we delve into the broader topic of stakeholder engagement. You will discover the difference between stakeholder consultation and engagement, and gain an overview of the different methods and tools available for stakeholder engagement. |
| 12.45 | Wrap-up and evaluation |
| 13.00 | End of the online course |