CAF library

CAF Repository

Publications on CAF

The various research studies we collect in our library prove that the use of CAF contributes to reforms in public administration and improves the performance of public sector organisations. Furthermore, studies of CAF users conducted under different EU presidencies show the impact of CAF in improving services and increasing customer satisfaction.

OECD (2023), More resilient public administrations after COVID-19: Lessons from using the common assessment framework (CAF) 2020

Asensio, M., (Coord.), Evaristo, C. and Martins, M. (2021). CAF challenges to promote public sector capacity. DGAEP, Lisboa

Prorok, T., Parzer, P., Hochholdinger, N., Ladstätter, M. (2021). Impact of CAF on Human Resource Management and People

OECD (2021), Ageing and Talent Management in European Public Administrations. A report prepared by the OECD for the Slovenian Presidency of the Council of the European Union.

Kalfa, M., & Yetim, A. A. (2020). Organizational self-assessment based on common assessment framework to improve the organizational quality in public administration. Total Quality Management & Business Excellence, 31 (11-12), 1307-1324.

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