Public administrations in Europe at all levels continue to face many very difficult and complex and often multiple challenges, many of which are not susceptible to quick solutions, especially as...
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On 28 November 2019, the EUPAN Directors-General in Helsinki unanimously adopted the CAF2020. Since the launch of the CAF in 2000, this quality management system for the public sector has...
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Introducing Workplace Innovation in the Public Sector And how to build a high performing public sector organisation Workplace innovation has an important role to play in helping public sector organisations across Europe adapt to unprecedented challenges, redesigning services in ways that…
Fitting in a course or a longer training programme alongside your work can demand a lot of your time. Of course, it is essential to continue to develop within your...
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Is your public administration fit for the future? The Spanish public sector saw itself confronted by this question recently. It ranks third among OECD countries with the highest percentage of...
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Digitisation has simplified our access to knowledge. Although this is obviously a positive development, it also contains a few dangers. The extreme amount of digital stimuli that you receive on...
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Effective public sector financial management and service delivery is a continuous process of planning, implementation, evaluation, audit and improvement based on the outcomes. In other words, there is a financial management cycle in which: Earlier steps lead logically to later steps during the financial…
Losing your important files, data and information happens more often than you think. Yet 30% of us never perform a backup. This makes no sense, especially with the knowledge that...
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Digital technology holds tremendous potential for empowering citizens and making governments more efficient. This is not only a question of facilitating access to existing services, making government more inclusive and transparent, but of allowing the citizenry to make its needs known, creating…
‘Have you got the basics in order yet?’ This question often pops up when discussing government automation. It places our focus on getting the fundamentals right, having things well arranged,...
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How can civil servants measure the impact of their policies and programmes? To help public managers answer this question, EIPA Barcelona has been organizing seminars on Capacity Building in Impact Evaluation: Counterfactual and theory-based approaches for more than ten years. The last…
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