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Is your public administration fit for the future? The Spanish public sector saw itself confronted by this question recently. It ranks third among OECD countries with the highest percentage of...

Digitisation has simplified our access to knowledge. Although this is obviously a positive development, it also contains a few dangers. The extreme amount of digital stimuli that you receive on...

Effective public sector financial management and service delivery is a continuous process of planning, implementation, evaluation, audit and improvement based on the outcomes. In other words, there is a financial management cycle in which: Earlier steps lead logically to later steps during the financial…

Losing your important files, data and information happens more often than you think. Yet 30% of us never perform a backup. This makes no sense, especially with the knowledge that...

Digital technology holds tremendous potential for empowering citizens and making governments more efficient. This is not only a question of facilitating access to existing services, making government more inclusive and transparent, but of allowing the citizenry to make its needs known, creating…

‘Have you got the basics in order yet?’ This question often pops up when discussing government automation. It places our focus on getting the fundamentals right, having things well arranged,...

How can civil servants measure the impact of their policies and programmes? To help public managers answer this question, EIPA Barcelona has been organizing seminars on Capacity Building in Impact Evaluation: Counterfactual and theory-based approaches for more than ten years. The last…