The team

Christoph Klika

Project manager and expert EU policy implementation

Juulia Baer-Bader

Communications Manager

I am passionate about communications and strategic planning, and I am pleased to join the EPSA team to facilitate the knowledge and experience exchange. I believe that EPSA is a great project that can help to drive change among the public administration practitioners.

Isabela Puscasu

Programme Organiser

I find it a great opportunity to join the EPSA team 2021! I very much look forward to support the project in its practical implementation and organisation of its activities.

Steering Committee EPSA 2021 is funded by the EU

Ms Danielle Bossaert

Advisor Ministry of Civil Service Observatoire de la Fonction publique


Danielle Bossaert is responsible for the Observatory of the Civil Service, which is a unit of the Ministry of the Civil Service. The Observatory has been created to support the ministry of Civil Service in its modernization efforts through the delivery of more evidence-based knowledge, such as a systematic analysis of data, survey results, research, publications and the identification of good practices and experiences which have proven successful.

Why are you involved is the Ministry of Civil Service in Luxembourg sponsoring EPSA?
Follow-up of international trends, good practices and excellence in the field of public sector innovation is part of the mission of the Observatory of the Civil Service and the Ministry of Civil Service in Luxembourg.

What did you follow the past EPSA editions?
To be updated about public service transformation in Europe and how other EU Member States are coping with challenges which are common across Europe

Alexandra Papatheodorou

Policy Officer, DG REFORM, European Commission

Mr Jean Bruijnzeels

Account Manager International Organisations and Institutions

Municipality of Maastricht
Economic Affairs and Culture Department
Mosae Forum 10


Jean is responsible for the contacts between international institutes in the Maastricht region and the city itself. He has experience with co-creating events together with citizens, youth organizations, educational and international institutes.

Why is the city of Maastricht sponsoring EPSA 2021?

As founding city of EIPA and a true European city, Maastrcnht welcomes and encourages public servants to work on a better Europe. That’s why Maastricht is proud to host the biannual final event of the EPSA!

Why have you followed previous EPSA editions?

Previous editions have proved that the EPSA is both very rewarding and encouraging for the participants, and that it delivers perfect examples of actually effective projects for colleagues all over Europe, who are working for the public good.

Further information on the city of Maastricth

Mr Frans van Dongen

Programme Manager Ministry of the Interior and Kingdom Relations

Programme Manager
Ministry of the Interior and Kingdom Relations
Directorate of Public Sector Labour Affairs
P.O.Box 20011

Short bio

Currently I am working as a program manager at the Ministry of the Interior and Kingdom Relations.

In this job I’m responsible for the development, exploration and dissemination of empirical and practical knowledge about the performance of the public sector (efficiency, effectiveness and innovation), including drivers for success.

I do this in close collaboration with various partners, both nationally and internationally. The purpose of these actions is to inspire and support government organizations to improve their performance.

The reasons why you/your department/Ministry are providing support to EPSA

With the EPSA awards-scheme, EIPA has developed a very valuable instrument to collect good practice examples of public management and governance in Europe.

These are a Europe-wide source of inspiration for public sector policymakers and practitioners to invest in better public performance. We believe that EPSA delivers value for money!

What you liked about previous editions

The previous editions of EPSA have proven to deliver a wide range of inspiring good practices in all kind of public domains and for all kind of relevant topics.

These examples challenge public sector policymakers and practitioners all over Europe to evaluate their way of working at home and see what they can learn from each other.

Just an example: one of the winners of EPSA 2019, the Flemish “Groeipakket”, is now used as a source of inspiration in the discussion about an administrative reform in The Netherlands.

A quote that might inspire all those who work to tackle challenges for citizens.

Use the experiences of your colleagues abroad and contact them!

It is not only valuable for reaching your professional goals, it will make your work also more pleasant and interesting!

Velia Ficchi

Office of the Prime Minister Department for Public Administration

International Relations

In my office I am responsbile for the relations between the Italian Department for Public Administration and the relevant EU institutions, the EUPAN and EIPA.

I also handle relations with other international organisations such as the OECD, the IFM and the UN, and, bilaterally, with our ministerial level counterparts.

Eva Kovacs PhD

Senior Lecturer and Researcher of Public Services Faculty of Science of Pubic Governance and Administration

National University of Public Service
Hungária krt 9-11

Eva Kovacs is Assistant Professor and researcher at the University of Public Service. Her main research interest focuses on government reforms and public service delivery

The University of Public Services (UPS) is committed to create an environment in which civil servants can help train themselves, develop special skills, learn new ideas and channel innovation to their working environment to the operation of government. The EPSA mission is in line with the UPS approach to encourage and reward government solutions that can give effective responses to citizens needs and new challenges. We believe that this innovative approach and sharing good practices within the European Union is mutually inspirational for governments. EPSA can create a cross-fertilising system of exchange of knowhow.

The University of Public Services (UPS) website:

Michael Kallinger

Head of Unit for Public Service Innovation in the Austrian Ministry for Arts, Culture, Civil Service and Sport

Austrian Delegate to the OECD-Public Governance Committee and EUPAN-European Public Administration Network

About EPSA

EPSA 2021

EPSA Topics