You must accept targeting cookies to view this content.
EPSA 2023-24 is supported by the European Commission
EPSA 2023-24 is supported by the European Commission, Directorate-General for Structural Reform Support (DG REFORM), through the Technical Support Instrument (TSI).
In Austria, the delivery of official documents takes place via various channels; the type of delivery (electronic or postal) depends on the respective authority. Sometimes there is no possibility of…
Austria
Digital GovernmentEfficiency of the state organisation and service deliverySustainable development
The Network of Integrity Officers (NIO) was introduced by the Federal Bureau of Anti-Corruption (BAK) in 2016 to further enhance the concept of integrity in Austria. Throughout five basic training…
Austria
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Vocational education and training and adult learning
For decades, employment promotion policies focused exclusively on the unemployed and on vulnerable groups as regards gender, age and time unemployed. The most usual actions tend to be aimed at…
Spain
Employment policiesHuman resources managementManagement and implementation of EU fundsSmall and medium-sized enterprises, social enterprises and other sectors
Slovenia has successfully eliminated backlogs as a systemic problem that has burdened the Slovenian courts for two decades. The innovative, tailor-made solutions prepared within the judiciary have been recognised on…
According to a study on volunteering (Bürgerschaftliches Engagement und Sozialkapital in Vorarlberg 2014) carried out by Vorarlberg University of Applied Sciences in cooperation with the Office for Future-Related Issues), 48%…
Austria
Digital economy, research and innovationEmployment policiesHuman resources managementSocial protection benefit systems
In the early spring of 2018 local politicians decided that they wanted a new strategy for social vulnerability and exclusion. A two-year development plan for City of Sharing was developed…
Denmark
Long-term careSocial protection benefit systemsState governance and better policy making
The ‘citizen spot’ is a multiservice physical counter where a specialised mediator assists citizens in accessing a portfolio of online public services, and then teaches them how to use it…
Portugal
Digital economy, research and innovationDigital education and skillsDigital Government
One obvious challenge of the twenty-first century is the lack of adequate budget transparency (real-time accuracy) to support the achievement of good governance and a strong need to ensure efficiency…
Croatia
Better regulation, licensing and inspectionsBudget preparation and implementationEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)
The National Council on Prices and Reimbursement of Medicinal Products is the most recently established Bulgarian state administration, created in 2013 by decree of the Council of Ministers of the…
UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. During the last few decades, society has witnessed a crisis of representative…
Spain
Digital GovernmentEfficiency of the state organisation and service delivery
