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EPSA 2023-24 is supported by the European Commission
EPSA 2023-24 is supported by the European Commission, Directorate-General for Structural Reform Support (DG REFORM), through the Technical Support Instrument (TSI).
In a growing and complex risk environment, efficient and fast information to the public is of highest importance. The information and alerting of the population of risks and threats is…
Luxembourg
Crisis managementDigital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
The reality of digital administrative management services that are provided in the public sector (the axis of the relationship of citizen–administration and the internal functioning of the administration itself) is…
Spain
Digital GovernmentState governance and better policy making
The Provincial Council of Bizkaia (Biscay) strongly believes that rather than being just a mere spectator of changes and evolutions (reactive contributors), one of the main goals of public administrations…
Spain
Digital GovernmentFinancial literacyInvestment management, public-private partnerships and state-owned enterprises
The National Council on Prices and Reimbursement of Medicinal Products is the most recently established Bulgarian state administration, created in 2013 by decree of the Council of Ministers of the…
The project is a perfect example of designing and providing modern public services and can be treated as a trigger for change in this area. The new e-service, Your e-PIT,…
Poland
Digital GovernmentDigitalisation of revenue administrationTax policy
There is a growing realisation among public authorities in the Netherlands that their work should be data-driven. Local and regional governments, such as municipalities and provinces, wish to make substantial…
Risk management is a rapidly developing management discipline coming from private industry and today, it is advanced in the financial sector. In public sector organisations it is hardly implemented, although…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
The Automobile Club d’Italia (ACI) mobility information system called ‘Luceverde’ (Green Light) provides an integrated and innovative service, offering constantly updated information on roads, traffic, weather conditions, events and the…
Italy
Digital economy, research and innovationTransport and mobility
The Austrian Tax Administration is taking a new and innovative path by already engaging its citizens at the beginning and throughout the process of the development of its services. Hence,…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryTax policy
In City Deals, cities, the government, other public administrations (e.g. provinces and water boards), the private sector and civil society organisations make concrete agreements with each other to tackle urban…
The Netherlands
Access to financeInvestment management, public-private partnerships and state-owned enterprisesSocial protection benefit systemsState governance and better policy making
