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EPSA 2023-24 is supported by the European Commission
EPSA 2023-24 is supported by the European Commission, Directorate-General for Structural Reform Support (DG REFORM), through the Technical Support Instrument (TSI).
As with many larger corporations and public organisations, the city’s infrastructure and technical complexity is in danger of becoming overwhelming, preventing efficient introduction of new technology, services and solutions. The…
Norway
Consumer servicesDigital GovernmentEfficiency of the state organisation and service deliverySocial protection benefit systems
ANA is a public service entity in Luxembourg providing air navigation, aerodrome, aeronautical, meteorological and technical infrastructure services to all air and ground traffic at Luxembourg airport. As a public…
Luxembourg
ClimateEnergyEnvironment and natural resourcesSustainable development
The experience shows that the most important thing for dying or terminally ill people is to find comfort and peace. Animal contact offers basal stimulation (regular and quiet breathing, warm…
For decades, employment promotion policies focused exclusively on the unemployed and on vulnerable groups as regards gender, age and time unemployed. The most usual actions tend to be aimed at…
Spain
Employment policiesHuman resources managementManagement and implementation of EU fundsSmall and medium-sized enterprises, social enterprises and other sectors
The Municipality of Caggiano and the Asmel Consortile project anticipated the guidelines that the European Directives 23/2014/EU, 24/2014/EU and 25/2014/EU would indicate in 2014. The purpose of this was to…
Italy
Efficiency of the state organisation and service deliveryManagement and implementation of EU fundsState governance and better policy making
According to a study on volunteering (Bürgerschaftliches Engagement und Sozialkapital in Vorarlberg 2014) carried out by Vorarlberg University of Applied Sciences in cooperation with the Office for Future-Related Issues), 48%…
Austria
Digital economy, research and innovationEmployment policiesHuman resources managementSocial protection benefit systems
In Austria, the delivery of official documents takes place via various channels; the type of delivery (electronic or postal) depends on the respective authority. Sometimes there is no possibility of…
Austria
Digital GovernmentEfficiency of the state organisation and service deliverySustainable development
The ‘citizen spot’ is a multiservice physical counter where a specialised mediator assists citizens in accessing a portfolio of online public services, and then teaches them how to use it…
Portugal
Digital economy, research and innovationDigital education and skillsDigital Government
The Network of Integrity Officers (NIO) was introduced by the Federal Bureau of Anti-Corruption (BAK) in 2016 to further enhance the concept of integrity in Austria. Throughout five basic training…
Austria
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Vocational education and training and adult learning
One obvious challenge of the twenty-first century is the lack of adequate budget transparency (real-time accuracy) to support the achievement of good governance and a strong need to ensure efficiency…
Croatia
Better regulation, licensing and inspectionsBudget preparation and implementationEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)
