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2023-24
Ministry of Digital Transformation

The new Slovene biometric identity card – a major step towards modern digitalised services in the Republic of Slovenia

Context The Slovenian government, specifically the Ministry of Public Administration (now the Ministry of Digital Transformation) and the Ministry of the Interior, launched a project to issue new electronic identity…
Slovenia
Digital economy, research and innovationDigital education and skillsDigital GovernmentEfficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Investment management, public-private partnerships and state-owned enterprisesPublic healthSustainable development
2023-24
Consorci d'Educació de Barcelona

Tackling school segregation in Barcelona: a data governance approach

Context The Barcelona Education Consortium (Consorci d’Educació de Barcelona – CEB), a public body overseeing the education of 175 000 students, implemented a project to address school segregation. This issue is…
Spain
Digital economy, research and innovationDigital GovernmentEfficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)School educationState governance and better policy making
2023-24
Madrid City Council

Madrid digital capital strategy

Context The Madrid City Council designed the ‘Madrid, Digital Capital’ strategy to spearhead the city’s digital transformation. This initiative aims to accelerate the digitisation of municipal services, ultimately improving the…
Spain
Digital economy, research and innovationDigital education and skillsDigital GovernmentEfficiency of the state organisation and service deliveryInvestment management, public-private partnerships and state-owned enterprisesSustainable development
2023-24
Ministry of Digital Transformation

Digi info points

Context The Slovenian government, through its Ministry of Digital Transformation, is tackling the challenge of low digital literacy among its citizens. This initiative aligns with the goals of the Digital…
Slovenia
Digital education and skillsDigital GovernmentDigital health
2023-24
Office for Information Technologies and eGovernment

Baby, welcome to the world!

Context The ‘Baby, Welcome to the World!’ (eBaby) service emerged in Serbia in response to a legislative push for a ‘Once Only’ principle. This principle aimed to streamline public services…
Serbia
Digital GovernmentDigital healthEffectiveness, efficiency and resilience of health care systemsEfficiency of the state organisation and service deliveryPublic health
2023-24
Office for Information Technologies and eGovernment

Free eID and cloud signature – equal access to the digital revolution

Context In 2017, the Serbian government set digitalisation as one of its priorities. New legislation was aligned with European standards, aiming to make electronic transactions as legally sound as paper-based…
Serbia
Digital GovernmentDigital healthDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJust transitionSmall and medium-sized enterprises, social enterprises and other sectorsSustainable development
2023-24
Digital Iceland

Digitalising driving education

Context Iceland, a country with a long tradition of young drivers and a necessity for car travel due to its spread-out population, has undergone a significant digital transformation in its…
Iceland
Digital education and skillsDigital GovernmentEfficiency of the state organisation and service deliveryInvestment management, public-private partnerships and state-owned enterprisesJust transition
2023-24
Digital Iceland

Digital application for parental leave

Context Iceland, like many countries, prioritises supporting families during childbirth and early childhood. Parental leave is a legal right, and the Icelandic government provides financial benefits through the Parental Leave…
Iceland
Digital economy, research and innovationDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2023-24
Croatian Academic and Research Network – CARNET

e-Schools: development of digitally mature schools (Phase II)

Context The ‘e-Schools’ project was a Croatian governmental initiative launched by the Ministry of Science and Education. It aligned with the European Union’s focus on digital transformation in education, receiving…
Croatia
Digital education and skillsSchool education