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2023-24
Ministry of Justice

Artificial intelligence in justice

Context The Ministry of Justice in Spain is leading a major project to implement artificial intelligence (AI) through the justice system. This initiative is part of a broader government push…
Spain
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJudicial systemsSustainable development
2023-24
Ministry of Justice

The virtual digital interaction desk (EVID)

Context The ‘Virtual Digital Interaction Desk’ (El escritorio virtual de interacción digital – EVID) project is an initiative by the Ministry of Justice in Spain. It falls within the framework…
Spain
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJudicial systemsSustainable developmentTransport and mobility
2023-24
Ministry of Digital Transformation

Digi info points

Context The Slovenian government, through its Ministry of Digital Transformation, is tackling the challenge of low digital literacy among its citizens. This initiative aligns with the goals of the Digital…
Slovenia
Digital education and skillsDigital GovernmentDigital health
2023-24
European Commission, Directorate-General for Informatics, B2 Unit: Interoperability

Interoperable Europe (IOPEU) Academy

Context The Interoperable Europe (IOPEU) Academy is an initiative launched in 2019 by the European Commission’s Directorate-General for DIGIT (DG DIGIT). Recognising the growing importance of digital transformation within the…
EU
Digital Government
2023-24
State Commission for Prevention of Corruption, Republic of North Macedonia

Software solution for monitoring the implementation of the National Strategy for Prevention of Corruption and Conflict of Interests

Context North Macedonia’s fight against corruption involves a national strategy and action plan overseen by the State Commission for Prevention of Corruption (SCPC). Previously, the SCPC monitored progress through reports…
North Macedonia
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)
2023-24
Office for Information Technologies and eGovernment

Baby, welcome to the world!

Context The ‘Baby, Welcome to the World!’ (eBaby) service emerged in Serbia in response to a legislative push for a ‘Once Only’ principle. This principle aimed to streamline public services…
Serbia
Digital GovernmentDigital healthEffectiveness, efficiency and resilience of health care systemsEfficiency of the state organisation and service deliveryPublic health
2023-24
Office for Information Technologies and eGovernment

Free eID and cloud signature – equal access to the digital revolution

Context In 2017, the Serbian government set digitalisation as one of its priorities. New legislation was aligned with European standards, aiming to make electronic transactions as legally sound as paper-based…
Serbia
Digital GovernmentDigital healthDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJust transitionSmall and medium-sized enterprises, social enterprises and other sectorsSustainable development
2023-24
Vorarlberg State Administration (Amt der Vorarlberger Landesregierung)

vConnect – the common social intranet platform for information, communication and collaboration of the State of Vorarlberg and the Association of all 96 Municipalities of Vorarlberg

Context Vorarlberg, a westernmost state of Austria, collaborated with its municipalities to implement a digital transformation project called vConnect. This project stemmed from their official digitalisation strategy ‘Administration digital –…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryJust transition
2023-24
Generalitat de Catalunya (Government of Catalonia)

Data-driven, proactive and personalised digital services

Context The government of Catalonia, through the Office of Business Management, has launched a project to transform the way companies interact with public administrations. This initiative aims to streamline procedures,…
Spain
Better regulation, licensing and inspectionsDigital economy, research and innovationDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryHuman resources managementInvestment management, public-private partnerships and state-owned enterprisesManagement and implementation of EU fundsPublic accounting and statisticsSmall and medium-sized enterprises, social enterprises and other sectorsState governance and better policy making