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2021
KIFÜ – Governmental Agency for IT Development

Development of data infrastructure and services for the Earth Observation Information System (EOIS)

Timely, reliable and relevant information about the environment is necessary in several areas of the public administration. Data collected at regular intervals covering a large area at one time support…
Hungary
Better regulation, licensing and inspectionsCrisis managementDigital economy, research and innovationEnergyState governance and better policy making
2021
Prime Minister’s Office State Secretariat for Territorial Public Administration

The Development of Mobile Integrated Customer Service Offices

Aiming to become a strong service provider state, the development of a government window system began on 1 January 2011, which has extended both its number and functions since then.…
Hungary
Consumer servicesState governance and better policy making
2021
Préfecture de Région Grand EST

Let’s imagine together the future of state services in the Grand Est Region

The Covid-19 pandemic has fostered public administration to evaluate our public service in a regional administration (Grand Est). With the aim to develop the future of our administration together with…
France
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2021
State Institute for Drug Control

Electronic prescription – ePrescription Information System

Electronic prescriptions and the establishment of the ePrescription information system are based on Act No 378/2007 Coll. on Pharmaceuticals, as amended. The ePrescription system is administered and operated by the…
Czech Republic
Digital GovernmentDigital healthLong-term care
2021
Department for Social Inclusion of Persons with Disabilities, Ministry of Labour, Welfare and Social Insurance

Supported Living, Homes and Programmes

In Cyprus there has been a need for a new institutional and legal framework concerning the provision of high-quality and effective supported living services to adults with disabilities. This is…
Cyprus
Management and implementation of EU funds
2021
Cyprus University of Technology

e-Payments Online

The Cyprus University of Technology is a public university based in Limassol, Cyprus. Due to its nature, its major source of income is from government funding. For this reason, all…
Cyprus
Digital GovernmentMacro-fiscal frameworkPublic accounting and statisticsSupervision
2021
City of Prijedor

Process digitisation in digital transformation

The digital revolution of modern times is an opportunity, but it is also an obligation. Customers became increasingly digital, have more information, compare, seek greater value and desire a more…
Bosnia and Herzegovina
Digital economy, research and innovationDigital GovernmentSupervisionVocational education and training and adult learning
2021
Service public de Wallonie

Participons: co-construisons ensemble le SPW de demain!

The Service public de Wallonie (SPW) is divided into seven entities, which provide public services in several sectors such as environment, taxation, housing, energy and mobility, and is located in…
Belgium
Human resources managementState governance and better policy makingVocational education and training and adult learning
2021
Federal Office for Immigration and Asylum

Country of Origin Information – Content Management System

Country of Origin Information – Content Management System (COI-CMS) is a database used to create and update country of origin (COI) information. COI is needed by decision makers in asylum…
Austria
Digital economy, research and innovationDigital GovernmentEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Migration and border management