Stay updated on our activities

EPSA Projects

Back

Projects

Filters
Reset
Reset
Reset
Reset
Search Reset
2023-24
Federal Ministry of Finance

Bot Federation

Context As digitalisation becomes increasingly more important for streamlined governance, it is imperative that government systems evolve to match the growing expectations for speed, accuracy and user-friendliness. In Austria, the…
Austria
Consumer servicesDigital economy, research and innovationDigital GovernmentEfficiency of the state organisation and service deliveryFinancial literacyTax complianceTax policy
2023-24
Ministry of Finance

Once-only marketplace and data matching – the data should run, not the citizens

Context The Once-Only Principle means that citizens and businesses only need to submit their data to public authorities once if they want to receive various public services. Data-sharing procedures then…
Germany
Consumer servicesDigital economy, research and innovationDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2023-24
LEADER Region Weinviertel Ost

Smart assistant – development of a chatbot for the municipalities of the LEADER Region Weinviertel Ost

Context The project ‘Smart Assistant – Development of a chatbot for the municipalities of the LEADER Region Weinviertel Ost‘ aims to provide digital assistants to municipalities to help their daily…
Austria
Consumer servicesDigital economy, research and innovationDigital education and skillsDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2017
Ministry of Health of the Republic of Poland

Map of Healthcare Needs

New technologies and a comprehensive vision of the services that the administration can and should provide to the people, following criteria of efficiency and effectiveness, allow a comprehensive and multichannel…
Poland
Consumer servicesLong-term care
2021
Ljubljana Tourism

Culture on the web

The project aimed at revitalising the local tourism in Ljubljana (Slovenia) during the Covid-19 pandemic. On the ‘Stay at home’ subpage, part of the official ‘Visit Ljubljana’ webpage, accurate information…
Slovenia
Consumer servicesDigital economy, research and innovationTransport and mobility
2021
Prime Minister’s Office State Secretariat for Territorial Public Administration

The Development of Mobile Integrated Customer Service Offices

Aiming to become a strong service provider state, the development of a government window system began on 1 January 2011, which has extended both its number and functions since then.…
Hungary
Consumer servicesState governance and better policy making
2019
City of Kristiansund

Zero Trust Architecture

As with many larger corporations and public organisations, the city’s infrastructure and technical complexity is in danger of becoming overwhelming, preventing efficient introduction of new technology, services and solutions. The…
Norway
Consumer servicesDigital GovernmentEfficiency of the state organisation and service delivery
2019
Municipality of Prishtina

E-kiosk (Digital Self Service)

For years, the residents of Prishtina (the Republic of Kosovo) have faced the problem of waiting in long and slow queues to receive a document from the Civil State Registry,…
Kosovo
Consumer servicesDigital GovernmentEfficiency of the state organisation and service delivery