Knowledge Management in the Public Sector: Embracing Digitalisation & AI

The roundtable will examine the critical role of Knowledge Management (KM) in the public sector, with a focus on how digitalisation and artificial intelligence are transforming the ways knowledge is shared, preserved, and applied.

As technology and governance continue to evolve, public sector organisations increasingly depend on effective KM practices to enhance decision-making, improve efficiency, and foster innovation.

Drawing on perspectives from both academia and practice, experts will explore the intersection of KM, AI, and digital tools, highlighting the key opportunities and challenges arising from these transformations.

The discussion will also address the cultural and leadership shifts required to successfully embed new technologies into KM processes, and how public sector leaders can build a future-ready, knowledge-driven ecosystem.

Register below and join us on 12 March from 15.00 to 16.00.

What will the round-table cover?

• The importance of Knowledge Management in the public sector for decision-making, innovation, and efficiency
• The impact of digitalisation and AI on KM processes
• How AI tools can improve collaboration and accessibility of knowledge
• Overcoming cultural barriers and leadership challenges in adopting AI-driven KM systems
• Exchange of good practices on structured knowledge transfer and knowledge-sharing ecosystems
• Best practices for ensuring sustainability and long-term success in KM initiatives
• The future of KM in the public sector, especially in light of emerging technologies

Speakers