Process digitisation in digital transformation

Transformed organisations are committed to transformative strategies supported by collaborative cultures that are open to innovation. Leaders and employees at digitally maturing organisations have easy access to the resources they need to develop digital skills and know-how. The use of digital technology radically improves the performance of enterprises.

However, tech transfer occurs multiple times during the lifecycle of our services. Each transfer complicates process knowledge management and the challenge to maintain a ‘single version of the truth’.

The challenge is the same in all cases: ensuring the receiving party understands the process well enough to implement it successfully. Digital process design would also provide the framework to seamlessly incorporate contextualised process data into the tech transfer package. Nothing could facilitate the rapid understanding of process knowledge more than seeing how the work at Prijedor changed its structure to tech transfer.

Finally, the digital model delivers the outputs necessary to drive all systems including better understanding of local self-government, faster learning all about law and rights of all, which could make more improved control points. The transition to digitisation enables everyone who realises their rights to follow the work of local government through approaches to digital solutions.