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2017
Alba Iulia Municipality

Alba Iulia Smart City 2018

Alba Iulia Smart City 2018 is a pilot project meant to transform Alba Iulia Municipality into the first city in Romania using smart city solutions. The project was initiated on…
Romania
Digital GovernmentInvestment management, public-private partnerships and state-owned enterprisesState governance and better policy making
2017
Asker municipality

Asker Welfare Lab

The Welfare Lab in Asker municipality is an example of a specific service innovation, and an example of how working innovatively can significantly change the trajectory that was originally plotted.…
Norway
Efficiency of the state organisation and service deliveryState governance and better policy making
2017
Municipality of Bari

From E-Government to E-Governance in a Wide Metropolitan Area

The Metropolitan Area of Bari is a wide territorial area that includes 41 municipalities with more than one million citizens. The traditional and bureaucratic public administration does not have the…
Italy
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2017
Swedish Maritime Administration

Sea Traffic Management

Sea Traffic Management (STM) is a concept with open services based on standardised maritime information sharing. STM has been co-funded by the EU since 2010 in three consecutive projects involving…
Sweden
Digital economy, research and innovationDigital GovernmentHuman resources managementTransport and mobility
2017
Implementation Organization used in the Electronic Government Action Programme (ICTU)

Vensters

‘Vensters’ is an instrument that allows municipalities, provinces and water boards to gain an overview of the performance and functioning of their management. The instrument also allows them to compare…
The Netherlands
Efficiency of the state organisation and service deliveryHuman resources managementState governance and better policy making
2017
European Intellectual Property Office

The Cooperation Fund

Every business should be able to access trademark and design rights, and in the EU this can be done either at national or European level. In the EU Member States,…
EU
Digital GovernmentManagement and implementation of EU fundsSmall and medium-sized enterprises, social enterprises and other sectors
2017 2025-26
Ministry of the Presidency, Justice and Relations with the Courts

Digital Justice

UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. The Digital Justice Programme provides electronic case management of legal affairs submitted…
Spain
Digital GovernmentEfficiency of the state organisation and service deliveryJudicial systems
2017
Region of Crete

A root and branch reformation of an organisation’s business model

The Region of Crete, in a challenging endeavour to reform the services provided by the Directorate of Transport and Communications (DTC), developed a strategic plan that outlines the main steps…
Greece
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Human resources managementState governance and better policy making
2017 2025-26
Government of Catalonia, Ministry of Business and Labor. Business Management Office

One Stop Shop in Catalonia

UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. Promoting changes in the relationship between businesses and government that facilitate economic…
Spain
Digital GovernmentEfficiency of the state organisation and service deliveryInvestment management, public-private partnerships and state-owned enterprisesState governance and better policy making
2017
Agentschap Informatie Vlaanderen

Low Emission Zone Antwerp

To improve air quality and public health by eliminating polluting vehicles, one of the first fully automated low emission zones (LEZs) in Europe was successfully activated on 1 February 2017…
Belgium
Digital GovernmentEnvironment and natural resourcesSustainable developmentTransport and mobility