UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. Context The needs that drove the creation of the ‘Justice Folder’ project…
Spain
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryJudicial systemsSustainable developmentTransport and mobility
UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. Context Landslides and floods pose a significant threat to Italy, impacting the…
Italy
ClimateDigital GovernmentEfficiency of the state organisation and service deliveryHigher education and researchState governance and better policy making
Context The World Health Organisation reports that over one billion people, or approximately 16 per cent of the global population, live with a disability. The European Disability Strategy 2010–2020: a…
UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. Context In response to the growing need for collaboration and resource optimisation…
Context To help private households cope with the increased housing and heating costs, the Austrian Federal Government provided a one-time grant of €450 million in 2023 in accordance with the…
Austria
Efficiency of the state organisation and service deliveryExpenditure policySocial services
UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. Context Madrid, Digital Capital is the Digital Transformation Strategy of the Madrid…
Spain
ClimateDigital education and skillsDigital GovernmentEfficiency of the state organisation and service deliveryEnergyEnvironment and natural resourcesHuman resources managementJust transition
Context The 2023 Robotic Process Automation (RPA) Framework Agreement is an initiative from the Department of Public Expenditure, NDP (National Development Plan) Delivery and Reform. It allows for the easy…
Ireland
Budget preparation and implementationDigital economy, research and innovationDigital GovernmentEfficiency of the state organisation and service deliveryExpenditure policyState governance and better policy making
Context In 2017, digitalisation and education became the top priorities for the Government of Serbia. Technology, especially artificial intelligence, was identified as the engine that could provide the necessary shift…
Serbia
Better regulation, licensing and inspectionsClimateDigital economy, research and innovationDigital GovernmentDigital healthEfficiency of the state organisation and service deliveryEnergyJust transitionPublic healthSmall and medium-sized enterprises, social enterprises and other sectorsSocial servicesState governance and better policy makingSustainable developmentTax fraud and evasion
Context The Spanish Government authorities are aiming to boost their digital strategy to tackle global challenges and meet EU goals for the digital transformation. However, the speed of implementation varies…
Spain
Digital GovernmentEfficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Small and medium-sized enterprises, social enterprises and other sectors
Context The influx of tens of thousands of Ukrainians fleeing the war placed a significant strain on Vienna’s social services, particularly the Vienna Social Fund responsible for providing accommodation and…
Austria
Access to financeCrisis managementDigital GovernmentEfficiency of the state organisation and service deliveryMigration and border managementSocial servicesState governance and better policy making