Better performance results for the Office of the Prime Minister through the use of the CAF

CAF Best Practice
Date of publication: 2012

In 2009, an independent international company conducted a performance and functional audit of the former Office of the Government (now – the Office of the Prime Minister, PMO), aimed at better institutional efficiency through elimination of redundant activities and functions, and stronger focus on policy-making, monitoring of public sector management and improved strategic planning.

Following the findings and recommendations of the independent audit, the Office of the Government was transformed into the Office of the Prime Minister in 2009.

Given the fact that the Office of the Prime Minister since 2009 had been committed to enhance quality and efficiency, it became necessary to introduce advanced quality management techniques at the Office of the Prime Minister, to appraise departmental performance, as well as to draw up and carry out an ac-tion plan for better quality and efficiency in performance.

In 2009-2010, it was decided to introduce CAF at the Office of the Prime Minister with the EU support.

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Written by: Renata Sadzevičiūtė, Head of the Personnel Division of the Administrative Service, Office of the Prime Minister of the Republic of Lithuania
of Prime Minister’s Office, Lithuania

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