Heichlinger Alexander

Alexander Heichlinger (AT)

Local Government, Public Sector Innovation and Administrative Capacity Building


Field of specialisation

Local and regional government; development and cooperation; management of European projects and community of practices in the area of public sector reform and innovation; administrative and management capacity building; digital transformation.

Professional experience

Alexander Heichlinger is a Senior Faculty Member (Expert) at EIPA Barcelona. He currently co-chairs the European City Economic & Financial Governance Group (www.cefg.eu) which brings together the CEOs/CFOs of eight major European cities to promote quality management, transparency, accountability and sustainability in public finances at city level. He is also a member of the Executive Board of the Austrian Business Circle (ABC) in Catalonia as well as of Future Minds, an informal group of innovative thinkers and doers. In 2009, 2011 and 2013 he managed the European Public Sector Award (EPSA).

Over the past 20+ years at EIPA he managed and delivered numerous assignments –as an academic, consultant and trainer- for public sector organisations from across Europe (carried out in all EU countries – except Cyprus) and beyond (e.g. Turkey, China, Morocco, Dubai, Canada, U.S.A.), as well as for the European institutions and other international organisations, e.g. Member of the Steering Committee of the Council of Europe’s Programme Best Practices on Regeneration of the European coastal towns (2012); Jury Member of the Living Labs Global Showcase Award (2010); Member of the EC Steering Committee on Assessment of ACB interventions and future needs in the context of the European Social Fund (2010); Partner and member of the Scientific Committee of the ALSO Project – Achievement of the Lisbon and Gothenburg Strategy Objectives by INTERREG; and Deputy Head of the European eGovernment Awards scheme (2001-2005), European Commission DG Information Society.

He led the ‘City excellence network/cloud’ with seven medium-sized cities (Bilbao, Birmingham, Mannheim, Milan, Tampere, Tallinn and Trondheim) and co-authored the result of this work in the publication “In Search of Local Public Management Excellence – Seven Journeys to Success” (2012-2013) which outlines a “seven step model” leading to public excellence.

Alexander has published twelve books and has written many other papers in his fields of interest and expertise. In 2012, he received the Dubai Public Excellence Award for his merits.


Based in Barcelona
+34 93 245 12 02




Heichlinger, A., Vanebo, J.O., Padovani, E. and Bosse, J. (eds.) (2013) In Search of Local Public Management Excellence. Seven Journeys to Success, commissioned by the City of Bilbao, EIPA 2013/3, 178 pp. Also available in ES and DE.

Heichlinger, A., Bosse, J., Burnett, M., Rongione, C and Scholtens, H. (eds.) (2013) Weathering the Storm: Creative EPSA Solutions in a Time of Crisis, EIPA 2013/2, 114 pp.

Heichlinger, A., Busch, T., Johnsen, E., Klaudi Klausen, K., Murdock, A. and Vanebo, J.O. (eds.) (2013) Public Management in the Twenty-first Century: Trends, Ideas and Practices, Oslo University Press.

Heichlinger, A., Pröhl, M. (eds.) (2011) EPSA Trends in Practice: Driving Public Sector Excellence to Shape Europe for 2020, EIPA 2011/01, 118 pp.

Heichlinger, A., Pröhl, M. (eds.) (2009) Taking the Pulse of European Public Administrations – Key Findings of the European Public Sector Award 2009, EIPA 2009/5, 132 pp.

Heichlinger, A. and Mahou, X. (eds.) (2008), A Administración Electronica – Desde Unha Perspectiva Comparada, Santiago de Compostela: Escola Galega de Administración Pública (EGAP).

Heichlinger, A. (2004) eGovernment in Europe´s Regions: Approaches and Progress in IST Strategy, Organisation and Services, and the Role of Regional Actors, EIPA 2004/03, 118 pp. (translated into various languages).

Heichlinger, A.and Engel, C. (2002) Regionale Verwaltungen auf dem Weg nach Europa: Eine Studie zu den Instrumenten und Praktiken des Managements von “Europa” in ausgesuchten Region (Regional administration on their way to Europe: A study on the instruments and practices in managing Europe in a selected group of regions, EIPA 2002/02, 239 pp.

Heichlinger, A. and Ripoll, E. (eds.) (2001) Regional Data and Statistics in Europe: A Necessary Support to Face the New Century, Barcelona, IDESCAT.

Heichlinger, A. (1999) A Regional Representation in Brussels: The Right Idea for Influencing EU Policy Making? EIPA 1999/P/07, 32 pp. (translated into various languages).


Heichlinger, A., Young, D.W., and Padovani, E., Implementing Local Government Strategies: A Framework for Action, International Journal of Business and Management, Vol 13, No 4, 2018

Heichlinger, A., Bosse, J. and Thijs, N., ‘From Strengthening Administrative Capacity Building (ACB) to Public Sector Innovation (PSI): Building Blocks and Successful ‘Bridges’, Eipascope 2014, pp. 31-38.

Heichlinger, A., Borrell, C. and Bosse, J., ‘Trends in practices: eGovernment solutions from the EPSA 2009 experience’, European Journal of ePractice No. 13, October 2011.

Heichlinger, A. and Malterud, T. Chr., ‘Taking the Pulse of Public Administrations in Europe’, Eipascope 2010/1, pp. 5-7; and in Revista de la Diputació de Barcelona No. 163 (translated into Catalan).

Heichlinger, A. and Suero Comellos, N., ‘Matching the ALSO assessment model with the new European Territorial Cooperation Objective 2007-2013’, Eipascope 2007/2, pp. 29-35.

Heichlinger, A., ‘Las tecnologias de la información y comunicación en las AAPP en Europa: El auge de la eGovernance’, BOLETIC, October 2007.

Heichlinger, A., Määttä, S. and Marti, O., ‘Growth, jobs and the European Regional Development Fund – The ALSO project: An assessment tool to follow?’, Eipascope 2006/3, pp. 27-32.

Heichlinger, A., Määttä, S. and Unfried, M., ‘Mid-term review of the Lisbon strategy and process: The need for regional and local players to step up their involvement’, Eipascope 2005/2, pp. 47-52.

Heichlinger, A., Kirchner, M. and Vara Arribas, G., ‘Does Devolution Add Value?’, Eipascope 2003/3, pp. 40-42.

Heichlinger, A. and Leitner, C., ‘The eEurope Awards for Innovation in eGovernment’, Eipascope 2002/3, pp.14.

Heichlinger, A., Résumé of the proceedings of the EIPA-ECR 2000 Round Table on Socio-economic aspects of European Governance of Territories, Eipascope 2000/3.

Heichlinger, A., ‘EMU halfway through: the EURO, the regions and their public administrations- an assessment’, Eipascope 2000/2, pp. 34-37.

Commissioned studies / reports

Heichlinger, A. and Vanebo, J.O. (2012) ICT in Public Administration in Europe: Trends in practices: eGovernment tendencies and solutions from the EPSA 2009 and 2011 experiences, within the cooperation agreement with HIST/HINT. Deliverable/Report 1: ICT/IST and the Public Sector – Current trends, progress and practices, March 2012.

Heichlinger, A., Malloy, T., Engl, A., Hopfgarner, V., Pechlaner, H., Teglas, E. and Zabielska, K., ‘Competence Analysis: National Minorities as a Standorfaktor in the German-Danish Border Region – Working with each other, for each other’, European Academy of Bolzano (EURAC), February 2008.

Heichlinger, A., Chapters in ALSO Manual for Project Assessment – Looking for guiding principles, published under the INTERACT ALSO project by Marche Region, March 2007.

Heichlinger, A., Good governance in delivering sustainable growth: Regions and Municipalities as Promoters of the Lisbon Strategy, for the high level group (HLG) meeting on Governance and the EU, Finnish presidency, October 2006.

Heichlinger, A., Eymeri, J. M., La coopération transnationale et transfrontalière et l’e-gouvernment, Unpublished paper, University of Toulouse, June 2005.

Heichlinger, A., eGovernment in Europe´s Regions: A Comparative Perspective on the State-of-Play, for the Catalan Government (Generalitat de Catalunya), Barcelona 2002/2003.

Heichlinger, A., The Introduction of the Euro and its Impact on Regional and Local Authorities: A Handbook of Strategies and Preparatory Measures, a comparative study for the Committee of the Regions (CoR), Brussels, 2001.

Heichlinger, A., Aufbau und Strukturen der Europaverwaltung und Koordinierung der Europapolitik auf regionaler Ebene – Eine vergleichende Untersuchung (The set-up and structure of European administrations and the coordination of European policies at regional level – A comparative approach), Research project and consultancy with Christian Engel for the Land Nord-Rhine Westphalia (G), 2000/2001.