L7 aims at improving the multilevel governance of the Region of Crete, Greece, by strengthening the project management for the entire life cycle of the projects. More specifically, the project aimed at achieving unified operation of the region’s agencies, strengthening the implementation of multilevel governance and the management of the complex life cycle of projects. Additionally, the project unifies the active and proactive monitoring of schedules, the single filing system and common language between the technical departments, the emergence of knowledge and its management, and the correct and timely delivery of services.
To achieve that, L7 created a digital working model through which decision makers have real-time, accurate and evidence-based information, and a library of every infrastructure project being planned, built or delivered anywhere in the region. To this end, the Governor, the Executive Committee and the top management can systematically co-design and act proactively to introduce and implement the region’s strategic plan and operational goals.
The L7 consists of a new design and operating user mentality, as well as a digital organisational transformation. The project addresses major operational and strategic issues such as time-consuming processes, long delays in public works accomplishments, miscommunication among organisational units of the corresponding directorates, and a lack of transparency in project status.