Agile project innovation for multilevel governance of public works



Policy areas

Organisation name Region of Crete

Share this article via:

Contact person: Dr. Nikolaos Raptakis

L7 aims at improving the multilevel governance of the Region of Crete, Greece, by strengthening the project management for the entire life cycle of the projects. More specifically, the project aimed at achieving unified operation of the region’s agencies, strengthening the implementation of multilevel governance and the management of the complex life cycle of projects. Additionally, the project unifies the active and proactive monitoring of schedules, the single filing system and common language between the technical departments, the emergence of knowledge and its management, and the correct and timely delivery of services.

To achieve that, L7 created a digital working model through which decision makers have real-time, accurate and evidence-based information, and a library of every infrastructure project being planned, built or delivered anywhere in the region. To this end, the Governor, the Executive Committee and the top management can systematically co-design and act proactively to introduce and implement the region’s strategic plan and operational goals.

The L7 consists of a new design and operating user mentality, as well as a digital organisational transformation. The project addresses major operational and strategic issues such as time-consuming processes, long delays in public works accomplishments, miscommunication among organisational units of the corresponding directorates, and a lack of transparency in project status.

Since its implementation, L7 is continuously searching for new agencies to cooperate with. For example, L7 interoperates with geospatial (GIS), and specific absorption rate (SAR) interferometry portals of the region of Crete. This has provided an enhanced public added value to the region’s commitment to construction and provide sustainable infrastructure, protect the environment, combat climate change adverse effects, preserve the human and natural environment, and facilitate a high standard of quality of life for citizens, visitors and future generations.

In terms of the resources in use, to be fully operational the L7 project used the work of a five-member in-house core team for 12 months, and two external partners for 5 months for the technical support in the stage of development. L7 has approximately 190 active users, running 1300 projects registered in the system, in full detail and monitored in real time.

L7 contributes to the United Nations’ Sustainable Development Goals, SDG 3 (Good health and well-being), SDG 6 (clean water and sanitation), SDG 9 (industry innovation and infrastructure), SDG 11 (sustainable cities and communities), SDG 13 (climate action), and SDG 17 (partnerships for the goals).

No results found.

Also interesting