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EPSA 2023-24 is supported by the European Commission
EPSA 2023-24 is supported by the European Commission, Directorate-General for Structural Reform Support (DG REFORM), through the Technical Support Instrument (TSI).
Context The Mobile Public Service Hall was developed to address unequal access to public services at the subnational level, particularly in rural and high-mountainous regions of Georgia where geographic isolation,…
Georgia
Efficiency of the state organisation and service deliveryGovernance and Public Administration
Context Public administrations are expected to deliver data-driven reforms and digital public services, yet institutional capacity and digital competencies often lag in technological investments. In Latvia, this skills gap was…
Hungary
Governance and Public AdministrationHuman resources management
Context Enhancement and Modernisation of the Human Resources Management Information System (HRMIS) was initiated to address systemic fragmentation, administrative burden, and paper-based HR procedures across the public sector. Previously, key…
North Macedonia
Governance and Public AdministrationHuman resources management
Context The special quality of the EU-funded project DREAM RRM Vienna (Danube River Research and Management Responsible River Modelling Centre) was to initiate the construction of a multifunctional and worldwide…
Austria
Environment and natural resourcesSustainable Growth and Business Environment
Context This project positions the municipality of Paiporta as a pioneer in the implementation of a self-service terminal with facial recognition, which facilitates and accelerates citizens’ access to electronic public…
Spain
Digital GovernmentGovernance and Public Administration
Context InoLab is the Romanian Innovation Lab, a space where ideas come to life to support the development of a modern, accessible, and citizen-centred public administration in Romania. Established in…
Romania
Governance and Public AdministrationState governance and better policy making
Context For 20 years, the Małopolska Region has implemented the Regional System of Public Information Bulletins (Regionalny System Biuletyn Informacji Publicznej – RSBIP), providing services for publishing and maintaining Public…
Poland
Digital GovernmentGovernance and Public Administration
Context The practice presented in this call consists of a set of tools and services that Suma has implemented to improve citizen services around municipal tax management. Suma is the…
Spain
Administration of revenuesRevenue Administration and Public Financial Management
Context The project responds to a structural need of the Civil Registry (CR): modernising processes based on physical documents, paper dependency, and information distributed across thousands of historical volumes. Before…
Spain
Digital GovernmentGovernance and Public Administration
Context The General Directorate of Social Assistance and Child Protection Sector 6 is the local public authority responsible for delivering social services at subnational level in Sector 6 of Bucharest,…
Romania
Labour Market, Education, Health and Social ServicesSocial services
