You must accept targeting cookies to view this content.
EPSA 2023-24 is supported by the European Commission
EPSA 2023-24 is supported by the European Commission, Directorate-General for Structural Reform Support (DG REFORM), through the Technical Support Instrument (TSI).
Context Belgian social security has achieved a very high degree of digitalisation in recent decades. Almost all information is available and exploitable electronically: identification data of employers and employees, data…
Belgium
Digital GovernmentSocial protection benefit systemsTax fraud and evasion
Context The Madrid City Council designed the ‘Madrid, Digital Capital’ strategy to spearhead the city’s digital transformation. This initiative aims to accelerate the digitisation of municipal services, ultimately improving the…
Spain
Digital economy, research and innovationDigital education and skillsDigital GovernmentEfficiency of the state organisation and service deliveryInvestment management, public-private partnerships and state-owned enterprisesSustainable development
Context The COVID-19 crisis underscored the vital role of community and the dedication of volunteers and associations. However, it is essential to recognise that associations and voluntary efforts are not…
Austria
Budget preparation and implementationDigital education and skillsEfficiency of the state organisation and service deliveryJust transitionSupervision
Context The Seville Provincial Council, during its 2019–2023 mandate, identified the need for improved human resource management practices. The Public Employee Area, specifically the Personnel Service, recognised that traditional methods…
UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. Context Landslides and floods pose a significant threat to Italy, impacting the…
Italy
ClimateDigital GovernmentEfficiency of the state organisation and service deliveryHigher education and researchState governance and better policy making
Context Finland’s central government workforce faces a unique challenge: their demanding jobs require continuous skill development in a rapidly changing environment. Traditionally, training relied on in-person lectures, a time-consuming and…
UPDATE: Project details updated during the EPSA 2025-26 edition. Second prize winner in category Digital Transformation in EPSA 2023-24 Context The General Directorate for Digital Transformation of the Administration of…
Spain
Digital GovernmentDigitalisation of revenue administrationJudicial systemsState governance and better policy makingSustainable development
Context In Greece, the Secretariat General for Legal and Parliamentary Affairs (SGLPA) is responsible for coordinating and implementing regulatory governance, while the Committee on Evaluation of the Quality of Legislative…
Greece
Efficiency of the state organisation and service delivery
Context The Klimabonus is a groundbreaking initiative in Austria, established within the framework of the country’s eco-social tax reform. This reform marked a significant shift by integrating climate action tools…
Austria
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryExpenditure policyPaymentsState governance and better policy makingTax policy
Context The interest in the City of Vienna is reflected in the steadily increasing number of inhabitants: between 2012 and 2021, the city grew by an average of 21 000 new…
Austria
Better regulation, licensing and inspectionsEfficiency of the state organisation and service delivery