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2019
Barcelona Provincial Council

Model of integral management of social responsibility for public organisations

Public administration in general must recover the confidence of citizens in public institutions through responsible and transparent management. This loss of confidence is often attributed to the feeling of bureaucratic…
Spain
Ethics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)State governance and better policy makingSustainable development
2019
Municipality of Caggiano

Asmel Consortile

The Municipality of Caggiano and the Asmel Consortile project anticipated the guidelines that the European Directives 23/2014/EU, 24/2014/EU and 25/2014/EU would indicate in 2014. The purpose of this was to…
Italy
Efficiency of the state organisation and service deliveryManagement and implementation of EU fundsState governance and better policy making
2019
Logius

Berichtenbox app MijnOverheid

The Dutch government offers its citizens a secure mailbox service, called the Berichtenbox through which citizens can receive formal correspondence from government agencies in digital form. It can be seen…
The Netherlands
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2019
Fredericia Commune

City of Sharing- a strategy for social vulnerability and exclusion

In the early spring of 2018 local politicians decided that they wanted a new strategy for social vulnerability and exclusion. A two-year development plan for City of Sharing was developed…
Denmark
Long-term careState governance and better policy making
2019
Municipial department 21 - district planning and land use

Masterplan for participative city planning

Vienna is a dynamic and successful city. Many people love to live there and many other plan to live in this city. This development bears good prospects for the city…
Austria
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)State governance and better policy making
2019
Ministry of the Interior and Kingdom Relations

City Deals

In City Deals, cities, the government, other public administrations (e.g. provinces and water boards), the private sector and civil society organisations make concrete agreements with each other to tackle urban…
The Netherlands
Access to financeInvestment management, public-private partnerships and state-owned enterprisesState governance and better policy making
2017
Spanish Ministry of Justice

Process Optimization Program (POP)

Spanish justice has its technological engine in Subdireccion General de Nuevas Tecnologias de la Justicia (SGNTJ) as it is the body of the Ministry of Justice responsible for providing IT…
Spain
Digital GovernmentJudicial systemsState governance and better policy making
2019
ESPAP - Public Administration Shared Services and Public Procurement Unit, IP, Portugal

Collaborative Procurement for Energy in Portugal – Sharing Value Together

To promote cheaper, easier and faster ways to deliver goods and services through public procurement, while satisfying the goals of increased accountability, transparency and competitiveness, Portugal started a major reform…
Portugal
ClimateDigital GovernmentEnergyState governance and better policy making
2019
Municipality Government of Szolnok Town of County Rank

Service City

Some 20 years after the fall of communism, the elements of the culture of public service providers traditionally associated with civil societies are still not rooted deeply enough in Hungarian…
Hungary
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Public accounting and statisticsState governance and better policy making
2019
Department of Social Welfare - Reus Town Hall

Food Management Program

The ‘Programa de Gesti – Alimentaria’ (Food Management Programme) is a circular economy scheme that sprang out of a time of economic crisis in 2012. It has made Reus a…
Spain
Environment and natural resourcesState governance and better policy makingSustainable development