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2019
Municipality Government of Szolnok Town of County Rank

Service City

Some 20 years after the fall of communism, the elements of the culture of public service providers traditionally associated with civil societies are still not rooted deeply enough in Hungarian…
Hungary
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Public accounting and statisticsState governance and better policy making
2019
Department of Social Welfare - Reus Town Hall

Food Management Program

The ‘Programa de Gesti – Alimentaria’ (Food Management Programme) is a circular economy scheme that sprang out of a time of economic crisis in 2012. It has made Reus a…
Spain
Environment and natural resourcesState governance and better policy makingSustainable development
2019
Ministry of Home Affairs

GouvAlert.lu

In a growing and complex risk environment, efficient and fast information to the public is of highest importance. The information and alerting of the population of risks and threats is…
Luxembourg
Crisis managementDigital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2019
Regional Management, Region South

Cooperation Agreement

The Regional Management of the South Region (being one of the five Regional Managements of the Federal Ministry of Finance in Austria) and WKO Steiermark (being one of the nine…
Austria
Financial literacyState governance and better policy makingTax complianceTax policy
2019
Federal Ministry of Finance Austria

Governance-Risk-Compliance Management IT Tool

Risk management is a rapidly developing management discipline coming from private industry and today, it is advanced in the financial sector. In public sector organisations it is hardly implemented, although…
Austria
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2019
Trondheim Municipality

University City TRD3.0 – Learning Society

The municipality has an important role as democratic arena, service provider, community developer and public authority. The municipal sector handles complex tasks with high demands on quality, efficiency and innovation,…
Norway
Digital economy, research and innovationHigher education and researchState governance and better policy makingSustainable development
2019 2025-26
Provincial Council of Albacete

SEDIPUALB@ Public Digital Administrative Management Platform

UPDATE: Project details updated during the EPSA 2025-26 edition. Awarded Special Recognition for continuous improvement and long-term sustainability. The reality of digital administrative management services that are provided in the…
Spain
Digital GovernmentState governance and better policy making
2021
Cyprus University of Technology (CUT)

All-in-One HR

Good Practice Certificate: All-in-One HR speeds up the process of recording time and attendance (T&A) by eliminating printed-out timesheets, applications and handwritten approvals. To clock-in or out of work shifts,…
Cyprus
Efficiency of the state organisation and service deliveryHuman resources managementState governance and better policy making