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2023-24
The Federal Academy of Public Administration / Bundesakademie für öffentliche Verwaltung (BAköV)

Agile working – a way to manage the volatility, uncertainty, complexity and ambiguity (VUCA) world

Context The Federal Government of Germany, recognising the limitations of traditional bureaucratic structures, has embarked on an ambitious project to introduce agile working methods into the Federal Administration. This initiative…
Germany
Efficiency of the state organisation and service deliveryHuman resources managementState governance and better policy making
2023-24
Spanish Ministry for Ecological Transition and Demographic Challenge - Undersecretary

We DNSH – We do not stop here!

Context The European Union’s Recovery and Resilience Fund (RRF) requires all Member States’ plans to comply with the ‘Do No Significant Harm’ (DNSH) principle. This principle ensures that public investments…
Spain
ClimateEnergyEnvironment and natural resourcesExpenditure policyGreen financeJust transitionManagement and implementation of EU fundsSustainable developmentVocational education and training and adult learning
2023-24
Federal Ministry for Climate Protection

Klimabonus (climate bonus)

Context The Klimabonus is a groundbreaking initiative in Austria, established within the framework of the country’s eco-social tax reform. This reform marked a significant shift by integrating climate action tools…
Austria
Digital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service deliveryExpenditure policyPaymentsState governance and better policy makingTax policy
2023-24
Madrid City Council

Madrid Govtech

Context The Madrid Govtech Programme is an initiative driven by the City Council of Madrid’s Digital Transformation Strategy, ‘Madrid, Digital Capita’ (2023–2027). This overarching strategy aims to solidify Madrid’s position…
Spain
Digital economy, research and innovationDigital GovernmentEfficiency of the state organisation and service deliveryInvestment management, public-private partnerships and state-owned enterprisesSmall and medium-sized enterprises, social enterprises and other sectors
2023-24
Municipality of Carignano

Community AsmeLab – recruitment eligibility lists

Context The Recruitment Eligibility Lists project is an initiative launched by the municipality of Carignano (Torino) in collaboration with the Asmel Association, a network of Italian municipalities. It addresses the…
Italy
Digital education and skillsDigital GovernmentEmployment policiesHuman resources management
2023-24
The Human Resource Management Service

CAFficiency

Context The Common Assessment Framework (CAF) is a vital instrument for quality management in European public institutions. It guides them in transforming from rule-bound bureaucracies to service providers focused on…
Serbia
Efficiency of the state organisation and service deliveryHuman resources management
2023-24
Liguria Region

Mobile application APProvo

Context The Approvo Mobile Application project is a management innovation project undertaken by Regione Liguria, the regional authority of Liguria, Italy. The project is part of a wider governmental programme…
Italy
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2023-24
Liguria Region

Sportello Online

Context In response to the need for streamlining administrative processes and reducing burdens on both citizens and regional staff, Regione Liguria, the administrative body of the Liguria region in Italy,…
Italy
Digital GovernmentEfficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)State governance and better policy making
2023-24
National Geographic Institute. Ministry of Transportation, Mobility, and Urban Agenda

Mapa a la Carta – personalised maps

Context Mapa a la Carta is a web application created by the National Geographic Institute of Spain (Instituto Geográfico Nacional – IGN). Launched in 2021, it represents a significant shift…
Spain
Competition and consumer policyEfficiency of the state organisation and service deliveryPublic accounting and statistics