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2023-24
Ministry of Finance

Once-only marketplace and data matching – the data should run, not the citizens

Context The Once-Only Principle means that citizens and businesses only need to submit their data to public authorities once if they want to receive various public services. Data-sharing procedures then…
Germany
Consumer servicesDigital economy, research and innovationDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2023-24
National Agency on Corruption Prevention

Implementation of OKR methodology in the National Agency on Corruption Prevention

Special Recognition in category Innovation in Public Administration in EPSA 2023-24 Context The project is a strategic initiative aimed at the successful implementation of the objectives and key results (OKR)…
Ukraine
Better regulation, licensing and inspectionsEfficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Human resources management
2023-24
Bureau for civil society engagement and participation, State of Vorarlberg

Impulse programme for Associations – catalysing progress and resilience through self-assessment and guidance from external consulting

Context The COVID-19 crisis underscored the vital role of community and the dedication of volunteers and associations. However, it is essential to recognise that associations and voluntary efforts are not…
Austria
Budget preparation and implementationDigital education and skillsEfficiency of the state organisation and service deliveryJust transitionSupervision
2023-24 2025-26
Suma Tax Management, Alicante Provincial Council

Innovation in public management systems through evolutionary learning

UPDATE: Project details updated during the EPSA 2025-26 edition. Context In Alicante there are two million urban units and more than 400 000 rural plots to manage – a provincial…
Spain
Administration of revenuesDigital GovernmentEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Tax fraud and evasionTax policy
2023-24
Federal Ministry of Finance (Bundesministerium für Finanzen, BMF), Federal Chancellery (Bundeskanzleramt, BKA)

The Once-Only Principle in the Family Allowance

Context The Once-Only Principle ensures that citizens and businesses provide data to public administration only once, while public bodies exchange this data when requested and in compliance with the relevant…
Austria
Administration of revenuesDigital Government
2023-24
LEADER Region Weinviertel Ost

Smart assistant – development of a chatbot for the municipalities of the LEADER Region Weinviertel Ost

Context The project ‘Smart Assistant – Development of a chatbot for the municipalities of the LEADER Region Weinviertel Ost‘ aims to provide digital assistants to municipalities to help their daily…
Austria
Consumer servicesDigital economy, research and innovationDigital education and skillsDigital GovernmentDigitalisation of revenue administrationEfficiency of the state organisation and service delivery
2023-24
Castro-Urdiales City Council

Share talent between municipalities

Context The project ‘Sharing Talent between Municipalities’ is an initiative that explores the concept of sharing skilled civil servants across various organisations; in this collaboration, two or more municipalities can…
Spain
Digital GovernmentEfficiency of the state organisation and service deliveryHuman resources managementState governance and better policy making