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2017
Alba Iulia Municipality

Alba Iulia Smart City 2018

Alba Iulia Smart City 2018 is a pilot project meant to transform Alba Iulia Municipality into the first city in Romania using smart city solutions. The project was initiated on…
Romania
Digital GovernmentInvestment management, public-private partnerships and state-owned enterprisesState governance and better policy making
2017
Asker municipality

Asker Welfare Lab

The Welfare Lab in Asker municipality is an example of a specific service innovation, and an example of how working innovatively can significantly change the trajectory that was originally plotted.…
Norway
Efficiency of the state organisation and service deliveryState governance and better policy making
2017
Municipality of Bari

From E-Government to E-Governance in a Wide Metropolitan Area

The Metropolitan Area of Bari is a wide territorial area that includes 41 municipalities with more than one million citizens. The traditional and bureaucratic public administration does not have the…
Italy
Digital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making
2017
Swedish Maritime Administration

Sea Traffic Management

Sea Traffic Management (STM) is a concept with open services based on standardised maritime information sharing. STM has been co-funded by the EU since 2010 in three consecutive projects involving…
Sweden
Digital economy, research and innovationDigital GovernmentHuman resources managementTransport and mobility
2017
Implementation Organization used in the Electronic Government Action Programme (ICTU)

Vensters

‘Vensters’ is an instrument that allows municipalities, provinces and water boards to gain an overview of the performance and functioning of their management. The instrument also allows them to compare…
The Netherlands
Efficiency of the state organisation and service deliveryHuman resources managementState governance and better policy making
2017
European Intellectual Property Office

The Cooperation Fund

Every business should be able to access trademark and design rights, and in the EU this can be done either at national or European level. In the EU Member States,…
EU
Digital GovernmentManagement and implementation of EU fundsSmall and medium-sized enterprises, social enterprises and other sectors
2017
Spanish Ministry of Justice

Digital Justice

The Digital Justice Programme provides electronic case management of legal affairs submitted to Courts in Spain. Moreover, the project is responsible for the implementation of new working methodologies that improve…
Spain
Digital GovernmentEfficiency of the state organisation and service deliveryJudicial systems
2017
Region of Crete

A root and branch reformation of an organisation’s business model

The Region of Crete, in a challenging endeavour to reform the services provided by the Directorate of Transport and Communications (DTC), developed a strategic plan that outlines the main steps…
Greece
Efficiency of the state organisation and service deliveryEthics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Human resources managementState governance and better policy making
2017
Government of Catalonia, Ministry of Business and Knowledge. Business Management Office

One Stop Shop in Catalonia

Promoting changes in the relationship between businesses and government that facilitate economic activity has been a priority for the Government of Catalonia. This new relationship model is based on confidence…
Spain
Digital GovernmentEfficiency of the state organisation and service deliveryInvestment management, public-private partnerships and state-owned enterprisesState governance and better policy making
2017
Agentschap Informatie Vlaanderen

Low Emission Zone Antwerp

To improve air quality and public health by eliminating polluting vehicles, one of the first fully automated low emission zones (LEZs) in Europe was successfully activated on 1 February 2017…
Belgium
Digital GovernmentEnvironment and natural resourcesSustainable developmentTransport and mobility