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The European CAF Resource centre has supported the development of the CAF network and CAF users’ practices for 20 years. It assists the different Presidencies of the EU in their works for the promotion and analysis of CAF. Proven improvements in the pubic administrations reinforce the ambition of the EU CAF Resource centre to spread the word and to follow up the results of the self-assessment exercises, helping the public sector plan and integrate the strategy of continuous appraisal into the DNA of the organisations. The pandemic brings up new challenges to our CAF Resource centre, and the interviewees will help us design our path for the future.