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2021
Vienna City Administration

The Virtual Wien-Akademie

The challenges of the pandemic meant special requirements for social distancing and the shifting of working and learning hours to the home office. This has shown the need for flexible…
Austria
Crisis managementDigital education and skillsHuman resources management
2021
Department for Economic and Tourism development Graz

Lendhafen

We are living in a time of change. Above all, the Covid-19 pandemic has further accelerated the transformation of the working world. Thanks to this transformation, organisations face great challenges…
Austria
Digital economy, research and innovationEmployment policiesHuman resources managementSmall and medium-sized enterprises, social enterprises and other sectors
2021
Federal Ministry of Education, Science and Research

Federal Quality Framework for CPD – a Key to Educational Success

Schools are responsible for creating the best conditions for the educational success of children and young people. School is, however, not only the institution in which pupils learn and develop;…
Austria
Budget preparation and implementationDigital economy, research and innovationHuman resources managementState governance and better policy makingVocational education and training and adult learning
2021
Landeshauptstadt Graz

E-government Platform ‘Digitale Stadt Graz’ (Digital City of Graz)

The platform www.digitalestadt.graz.at of the City of Graz is a completely new approach to digitise customer relationships. When setting the project, our targets for this project were to: digitise customer…
Austria
Digital GovernmentHuman resources managementState governance and better policy making
2021

Online Meetings with Secure Digital Decision-making

The Covid-19 pandemic has posed significant challenges to both public and private sector organisations. It has also made it much more difficult to hold decision-making sessions. Committee and municipal council…
Austria
Digital GovernmentHuman resources managementState governance and better policy makingSustainable development
2021
Municipality of Serres

Stay home – the Municipality of Serres stays at work for you

The Municipality of Serres, since March 2020, has implemented an innovative service-oriented culture to protect its citizens amid the Covid-19 pandemic. This has accelerated the digital democracy it was already…
Greece
Digital economy, research and innovationDigital GovernmentHuman resources managementState governance and better policy making
2021
The State Chancellery

The Innovation Laboratory

The State Chancellery of Latvia, with the support of the European Commission Structural Reform Support Service, has launched the Innovation Laboratory project. This initiative stems from the need to raise…
Latvia
Better regulation, licensing and inspectionsDigital economy, research and innovationHuman resources managementState governance and better policy making
2019 2025-26
6th District General Direction for Social Care and Child Protection

SocialXChange – More Than a Charity Shop

UPDATE: Project details updated during the EPSA 2025-26 edition. The SocialXChange Charity Store in Bucharest, 6 District, was launched in early 2015. The store receives donations from citizens or businesses…
Romania
Environment and natural resourcesHuman resources managementSustainable development
2019
City Council Barcelona

SOCIAL SUPERBLOCKS: proximity home care services

Home Care Services (HCS) is a basic social service based on the Social Services Law. Barcelona Municipal Institute of Social Services is responsible for implementing and offering these services. The…
Spain
Efficiency of the state organisation and service deliveryHuman resources management