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2025-26
Diputació de Barcelona (Barcelona Provincial Council)

Fem-ho fàcil

Context Fem-ho fàcil (Let’s make it easy) is a project that works to put citizens at the centre of the public services provided, as well as an essential lever for…
Spain
Digital GovernmentGovernance and Public Administration
2025-26
Sant Boi de Llobregat City Council

International Projection Plan of Sant Boi de Llobregat (2021–2027)

Context The international projection plan of Sant Boi de Llobregat (2021–2027) serves as a strategic planning and management tool designed to transform the municipality’s international actions into a structured and…
Spain
Governance and Public AdministrationState governance and better policy making
2025-26
Council for simplification

Cafés de la Simplification

Context The Cafés de la Simplification (Coffee Simplification Sessions) project directly aligns with EPSA Category III, Delivering User-Centric Services at Subnational Level, by focusing on evidence-informed policies and effective models…
Luxembourg
Efficiency of the state organisation and service deliveryGovernance and Public Administration
2025-26
Paiporta City Council

Europlan Digitalisation Paiporta. Citizenship Self-service ATM

Context This project positions the municipality of Paiporta as a pioneer in the implementation of a self-service terminal with facial recognition, which facilitates and accelerates citizens’ access to electronic public…
Spain
Digital GovernmentGovernance and Public Administration
2025-26
Digital Hungary Agency

Public Services in Your Pocket – Hungary’s DÁP App

Context Entering the 2020s, Hungary’s public administration faced structural digital fragmentation resulting from decades of institution‑specific IT development. Citizens were required to navigate multiple portals, paper documents, and in‑person visits…
Hungary
Digital GovernmentGovernance and Public Administration
2025-26
Digital and Population Data Services Agency (Finland) | The Norwegian Digitalisation Agency (Digdir - Norway) | Agency for Digital Government (Sweden)

Nordic DigiGov Lab

Context The Nordic-Baltic region’s high digital maturity has not yet fully resolved cross-border friction in digital life-event services. The ‘once only principle’ is not yet possible to execute in full;…
FinlandNorwaySweden
Digital GovernmentGovernance and Public Administration
2025-26
Social Security and Welfare Administration of the Republic of Italy

A User-centric Digital Transformation for INPS

Context The Social Security and Welfare Administration of the Republic of Italy (Istituto Nazionale Previdenza Sociale – INPS), is a cornerstone of the national welfare system, serving over 45 million…
Italy
Digital GovernmentGovernance and Public Administration
2025-26
Ministry of Economy, Environment and Agriculture

Prozorro.Sale

Context Prozorro.Sale is a governance-innovation e-auction system that modernises how the state designs, regulates, and delivers market-facing public services. In Ukraine, selling and leasing public assets and rights long relied…
Ukraine
Ethics and integrity (including procurement, transparency, anticorruption, anti-fraud, organised crime, internal control)Governance and Public Administration
2025-26
Public Service Hall, Ministry of Justice

Mobile Public Service Hall

Context The Mobile Public Service Hall was developed to address unequal access to public services at the subnational level, particularly in rural and high-mountainous regions of Georgia where geographic isolation,…
Georgia
Efficiency of the state organisation and service deliveryGovernance and Public Administration