The challenges of the pandemic meant special requirements for social distancing and the shifting of working and learning hours to the home office. This has shown the need for flexible…
Austria
Crisis managementDigital education and skillsHuman resources management
Particularly in times of crisis, there is an increased need for information among the population. Public services experienced a particular stress test with the beginning of the Covid-19 pandemic. They…
Austria
Crisis managementDigital economy, research and innovationDigital GovernmentState governance and better policy making
In the context of the Covid-19 breakout, the Government Delegation in Extramadura decided to create a consultation mailbox, consultascovid19.extremadura@correo.gob.es. This was intended to answer citizen’s questions and doubts regarding the…
Spain
Crisis managementDigital GovernmentLong-term careSocial protection benefit systemsState governance and better policy making
The Chivalry Programme of the city of Ljubljana stems from the previous Kavalir Service, active in 2009, and aims to upgrade the assistance to citizens in the context of Covid-19…
Slovenia
Better regulation, licensing and inspectionsCrisis managementDigital economy, research and innovationSocial servicesState governance and better policy makingTransport and mobility
In a growing and complex risk environment, efficient and fast information to the public is of highest importance. The information and alerting of the population of risks and threats is…
Luxembourg
Crisis managementDigital GovernmentEfficiency of the state organisation and service deliveryState governance and better policy making