Malopolska. Empathetic culture – Making culture accessible for everyone

Countries

Poland

Policy areas

Organisation name Department of Culture and National Heritage, Marshal Office of Malopolska Region

Contact person: Malgorzata Mamajko-Rogala

malgorzata.mamajko-rogala@umwm.pl

According to the data gathered by the Polish government, in Poland there are over 3 million people with disabilities who have legal confirmation of their condition. More specifically, this number ranges from 4 million to 7 million. This means that deaf or blind people, wheelchair users and those with other disabilities, make up more than 10% of the general population. Bearing in mind the demographic trends, the rapidly ageing society and the consequences of accidents, an increasing number of people may lose their full capabilities during their lives. This will significantly limit their freedom of movement, also in the public space.

Despite the Constitution of the Republic of Poland that guarantees the equal access to culture for every citizen and the ratification of the UN Convention on the Rights of Persons with Disabilities, the documents are not being executed accurately and the legislation is not reflected in practice. This situation is influenced, among others, by the low level of awareness of public sector employees (for instance, managers and employees of local cultural institutions) concerning the presence of people with disabilities in public spaces and the barriers they face when they want to visit a cinema, theatre or museum.

The Department of Culture and National Heritage (Marshal Office), in Malopolska region, believes that equipping the personnel of cultural institutions with appropriate knowledge and tools will contribute to the inclusion of people with disabilities in cultural life, and will also reduce the level of their alienation and isolation.

In the Polish legislation, there are provisions referring only to architectural conditions, describing how to adapt the space of the building to the needs of people with mobility disabilities, but there is still lack of clear guidelines on how to make institutions and their offers available for people with visual and hearing disabilities.

The most important challenge is the change of mentality, the improvement of the empathic approach and awareness of those managing cultural institutions.

The main objective of the project ‘Malopolska. Empathetic culture – making culture accessible for everyone’ is to raise the level of openness and accessibility of cultural institutions of the Malopolska Region, in relation to people with disabilities, and to support their participation in cultural activities. This is achieved by working on specific goals such as raising awareness about equality and diversity rights, working closely with people with disabilities to listen to their needs, and organising training and workshops for employees of cultural institutions. The Malopolska Department of Culture also holds meetings to empower networking among public spaces personnel and experts, and supports the non-governmental sector when it comes to working with people with disabilities.

The greatest advantage of this project is that, in the field of formal solutions, it is based on a document containing universal and objective guidelines that were formulated by people with disabilities and accessibility experts: the Accessibility Standards document.

The guidelines and criteria developed concern the specific needs of people with disabilities, and take into account the needs and requirements of cultural institutions. The guidelines and individual annual goals are accepted by the institutions voluntarily, therefore they are not the result of top-down decisions or non-individual regulations and are independent from political variables, which guarantees their stability, durability and independence.

The Accessibility Standards document requires each participating institution to designate an accessibility coordinator, a person who sets an institutional accessibility strategy. Moreover, each institution has to set partnerships with their own local groups of people with disabilities or work with them, ensuring long-term perspectives for culture institutions to work on this topic. Finally, to assure the sustainability of the project, the Marshal Office has plans for further investments aimed to support the cultural and infrastructural change in favour of people with disabilities.

The implementation of the project is possible at various levels and in different types of institutions – public or private – and the adaptation can take place from top management to employees throughout the whole organisation. Some rules are universal and can be also used in institutions with different profiles of activities.

The most important thing to bear in mind is that accessibility issues need to be included in the organisational culture of an institution and become part of it, and not be imposed from formal or legal requirements.

The greatest value of the project is the participation of people with disabilities in all activities; their presence makes it possible to manage the project and execute it.

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